What is Checkfront?
Pros from reviewers
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Flexibility for various setups: Checkfront is not limited to booking tours. Its flexibility allows it to be used for various setups, including holiday homes, different room types, transport, and activities at resorts
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Excellent invoicing and notification system: Checkfront's invoicing and notification system is highly praised for its sequence of events, such as initial request, removal of item from inventory, deposit payment, and balance reminder. It also allows for recording bookings from other listing sites
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Tailored reservation system: Checkfront enables businesses to tailor their reservation system to their unique requirements, giving their booking/reservation system a more professional look.
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User-friendly interface: Users find Checkfront's software easy to navigate with a clear layout of information. It's straightforward for customers to make their bookings and for staff to make changes swiftly and effortlessly
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Excellent customer support: Checkfront's customer support is highly rated. They are helpful and responsive, providing solutions to any issues users may have with the software
Cons from reviewers
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Limited customization: Checkfront's front-end booking portal plug-in is unappealing and lacks customization options, even after recent upgrades. This limits the ability to tailor the software to specific business needs
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Difficulty in making changes: Making changes to bookings or processing refunds can be difficult and time-consuming, even with directions. This can lead to frustration and inefficiency.
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Learning curve: Transitioning from manual pricing to online quoting can be challenging. Understanding the capabilities and limitations of an automated system compared to human intuition can be a time-consuming process
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Inefficient setup process: Setting up tours and automatic sequences can be time-consuming and frustrating. It often requires reaching out to customer service due to product failures
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User interface issues: The user interface and user experience are illogical. Basic features such as checking in guests on a tour and alphabetizing guest names are missing, leading to inefficiency and frustration
Main features
Starting Price
Free Plan
Flexible inventory management
Multi-channel booking
Automate booking management
Customizable booking forms
Insightful reporting and analytics
Starting Price
N/A
Free Plan
No
Flexible inventory management
Multi-channel booking
Automate booking management
Customizable booking forms
Insightful reporting and analytics
How Checkfront compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Checkfront best for according to our reviewers?
Tour Operators: Checkfront is suitable for tour operators as it simplifies the booking process, allows for easy tracking of arrivals and departures, and provides a user-friendly interface for both staff and customers
Activity Companies and Rental Firms: Checkfront provides key features that make it adaptable for various businesses, including activity companies and rental firms, allowing them to modify different parts of the system to meet their staff and guests' needs
Resort Managers: Checkfront is ideal for resort managers, as it can handle bookings for different room types, transport, and activities, and helps prevent double bookings
Holiday Home Owners: The software's flexibility allows it to be set up for various uses, including holiday home bookings, although the setup process may require some trial and error
Businesses Transitioning to Online Booking: Checkfront is suitable for businesses transitioning from manual to online booking, providing a professional look to their reservation system, although there is a significant learning curve associated with the product.
Checkfront Reviews
4.5
Checkfront rating
4.5
Ease of use
4.5
Customer service
4.1
Value for money
4.2
Likelihood to recommend
4.5
Features
20 Checkfront Reviews
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Elizabeth A
An Excellent, Versatile System for Daily Use
Overall, I consider Checkfront to be a solid, well-rounded product. It's user-friendly and any problems that come up can typically be resolved with a bit of creativity. It provides several key features that make it adaptable and suitable for various businesses, such as activity companies, rental firms, and hotels. It's especially handy if you manage a mix of things, as you can modify different parts of the system to meet your staff and guests' needs.However, I find Checkfront's front-end booking portal plug-in to be quite unappealing and not very customizable, even with the recent upgrade. If more customization was available, I would probably use the booking page option. For now, I'll stick with the API integration, although it also leaves a lot to be desired, with no updates made to the API for years now, something my web developer often points out.I was taken aback by Checkfront's new prices. Their previous pricing was very competitive, but the new one is not.
August 17, 2024
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Victoria M
Top Choice for Managing Multiple Product Offerings
I have a very positive opinion of Checkfront. It's been a game changer for our industry and especially for our company. The online booking feature has given us more time to focus on other important tasks and the pricing has made our business operations more effective and efficient. There are occasional glitches when trying to change a reservation and sometimes it just won't change. This can be time-consuming and frustrating, but it doesn't happen often. Sometimes, the reports can also be a bit cumbersome. We chose Checkfront because it is a superior product with better integrations and great reviews. We switched to Checkfront because our previous company couldn't provide all the integrations we needed. The vendor responded positively to our review, expressing their happiness that Checkfront helps us save time and run our business more efficiently.
August 13, 2024
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Sarah Smith
Checkfront: The Perfect Booking Solution for Adventure Sports Companies
As an adventure sports company, we've found Checkfront to be the perfect solution for our booking needs. The software is easy to use and highly customizable
August 3, 2024
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Joe
Checkfront: Revolutionizing Travel Agency Bookings with Seamless Payment Integration
As a travel agency owner, Checkfront has revolutionized our booking process. The seamless integration with payment gateways has made transactions smoother and faster
July 29, 2024
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John Brown
Efficient Booking Powerhouse: Checkfront
I find Checkfront to be professional and helpful, providing more than what I require. Despite a few issues, I'm quite satisfied with it. It's straightforward and efficient, making it easy to manage chats, cancel and make bookings. The online troubleshooting is very beneficial, and the technicians are knowledgeable and easy to follow. I appreciate the banners for paid, unpaid, or cancelled bookings. However, the home page could be less clunky. It would be more convenient if arrivals and departures were listed on this page. Additionally, the calendar could be improved if bookings could be dragged and dropped to adjust dates.
July 23, 2024
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Kelly Garcia
Checkfront: A Fantastic Solution for Bed and Breakfast Businesses
I've been using Checkfront for my bed and breakfast business and it's been fantastic. The software is intuitive and the reporting features provide valuable insights into my business
July 14, 2024
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Lisa Smith
Checkfront: A Lifesaver for Event Planners
As an event planner, Checkfront has been a lifesaver. The ability to manage multiple bookings at once and the automated email reminders have saved me countless hours
July 7, 2024
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Joseph
Checkfront: The Efficient Solution for Hotel Bookings
As a hotel manager, I've been using Checkfront for a while now and it has greatly improved the efficiency of our booking process. The software is easy to navigate and the customer support is top-notch
July 1, 2024
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George
Checkfront: The Most Frustrating Software I've Ever Encountered
I genuinely think that Checkfront is the worst product I've ever used. My company insists on using it, much to my frustration. Every aspect of using Checkfront is aggravating, not just for customers and guides, but the administrative backend is even worse. Setting up tours takes three times longer than it should. I frequently have to reach out to customer service due to product failures. Despite all the effort, the software still lacks basic functionality. While customer service is generally helpful when the software fails, I find myself needing their help quite often. The user interface and user experience are completely illogical. As a guide, the most basic thing I need is to check in guests on a tour. However, Checkfront doesn't even show me how many people are on the tour. It doesn't alphabetize the guests, forcing me to sift through a list of randomly sorted names every time a guest arrives. Many guides in our company, including myself, have refused to use Checkfront.
June 23, 2024
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Elijah M
Top-tier Booking System for Small-Medium Hotels I've Experienced
Using Checkfront has greatly simplified the booking process for different room types, transport, and activities at my resort. I no longer have to stress about double bookings and I can easily keep track of arrivals and departures, even when I'm not physically present. My staff finds the software user-friendly and we can make changes swiftly and effortlessly. It's also clear and straightforward for customers to make their bookings. The software is easy to navigate and the layout of information is clear, particularly on a laptop. While I sometimes find a few features slightly difficult to understand, the excellent customer support always provides a solution. I chose Checkfront because their communication was quicker and clearer, and I was so satisfied with their service that I didn't feel the need to look elsewhere. The vendor responded positively to my feedback in February 2020, expressing their pleasure that I'm enjoying using Checkfront and offering further assistance if needed.
June 15, 2024
