General information about Tapmango
TapMango is a comprehensive customer loyalty and marketing automation platform. It allows businesses to create and manage their own interactive rewards program, enhancing customer engagement and driving repeat business. The platform offers features like points-based rewards, referral programs, mobile ordering, and targeted marketing campaigns.
TapMango also integrates with popular POS systems, making it easy to track customer purchases and reward points. The platform includes a customizable mobile app where customers can track their rewards, receive personalized offers, and place orders. With its robust analytics and reporting tools, businesses can gain insights into customer behavior and measure the effectiveness of their loyalty programs.
Overall, TapMango provides businesses with a powerful tool to build strong customer relationships and increase revenue.
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See alternatives to Tapmango like Mailchimp or Emarsys.What is Tapmango used for?
TapMango is a customer loyalty and marketing automation tool that helps small businesses boost repeat sales and increase their revenue. For example, a coffee shop can use TapMango to create a point-based rewards program, where customers earn points with every coffee purchase, which they can then redeem for free drinks. The customizable mobile app allows customers to track their points, receive special offers, and place orders in advance. Moreover, TapMango's analytics tools provide valuable insights into customer behavior, enabling businesses to adjust their marketing strategies accordingly.Tapmango features
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Points-Based Rewards
The platform offers features like points-based rewards, which incentivizes customers to make more purchases -
Analytics and Reporting Tools
The platform provides robust analytics and reporting tools for businesses to gain insights into customer behavior and measure the effectiveness of their loyalty programs. -
POS System Integration
TapMango integrates with popular POS systems, making it easy to track customer purchases and reward points -
Customer Loyalty and Marketing Automation
TapMango allows businesses to create and manage their own interactive rewards program, enhancing customer engagement and driving repeat business -
Mobile Ordering
TapMango includes a feature for mobile ordering, making it convenient for customers to place orders directly from their devices
19 Tapmango Reviews
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Douglas Davis
Tapmango: Value for Money with Room for Improvement
My overall experience with TapMango has been positive, but I feel there's a need for more ongoing support to achieve larger goals. I think they should be more proactive in reaching out to their existing customers/businesses, instead of waiting for us to contact them for enhanced services. The analytics provided by the software answer all my queries about who, what, when, etc. It also enables me to communicate with customers effectively and efficiently. The software is user-friendly and easy to use, although there is a learning curve. However, it's not overly complex. I value its integration with ecommerce platforms. While they do provide support once you purchase the program, it's mostly reactive rather than proactive. They don't educate or suggest ways to improve our interaction with the tool or how to expand our reach to the next levels.
August 12, 2024
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Shirley
Revolutionizing Sales and Engagement: The Time-Saving Power of Automated Email Marketing
it's an innovative way to drive sales and customer engagement. The automated email marketing feature has saved us a lot of time
August 4, 2024
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Brenda Jones
Boost Customer Retention and Drive Sales with TapMango
I appreciate TapMango for its numerous excellent features and customizable customer retention programs. It not only tracks repeat customers but also lures those who haven't visited the shop in a while. I particularly love the marketing portal, which offers a logistical breakdown of all customers and tracks metrics with a beautifully designed interface. While the entire program is commendable, I think adding some functionality could be advantageous. Specifically, I suggest incorporating a feature to access their social media accounts for more premium gifts, which I believe would boost sales. However, this is merely my perspective and so far, everything TapMango does has been outstanding.
July 28, 2024
Tapmango: Pros & Cons
Pros
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Customer Loyalty Enhancement: TapMango offers a comprehensive customer loyalty program, allowing businesses to reward their customers and encourage repeat business
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Advanced Marketing Tools: TapMango provides a suite of powerful marketing tools such as automated email campaigns, SMS marketing, and customizable promotional offers to boost customer engagement
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Detailed Analytics: With TapMango, businesses can access in-depth analytics and reports to track customer behavior, measure campaign effectiveness, and make data-driven decisions.
Cons
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Complex setup: TapMango can be quite complex to set up and may require a lot of time and effort to fully understand its functionalities
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High cost: TapMango's pricing can be high for small businesses, making it less accessible for those with a tight budget.
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Limited customization: While TapMango offers a range of features, the customization options can be limited, restricting businesses from fully tailoring the software to their specific needs
Why is Tapmango better than other CRM software?
Tapmango has more positive reviews than Emarsys: 96 vs 91
Tapmango is better at support than Emarsys: 5.0 vs 4.6
Tapmango is easier to use than Emarsys: 4.5 vs 4.0
Tapmango is more suitable for small businesses thanks to its good value for money than Emarsys: 4.6 vs 3.9
Tapmango has more features than Emarsys: 115 vs 72
