What is Scrapright?
Pros from reviewers
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User-friendly with a range of features: Scrapright is user-friendly and offers a variety of features that meet business requirements, simplifying buying and selling processes
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Receptive to customer feedback: The vendor is highly responsive to customer feedback, promising improvements and updates based on customer reviews, which sets them apart as an industry leader.
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Customizable software: The software offers flexibility, allowing customization to suit specific business needs in terms of different commodities and customer-specific prices
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Simplifies daily operations: Scrapright greatly streamlines daily business operations, reducing human errors and saving time by generating tickets and doing calculations
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Exceptional customer service: The customer service is highly responsive, often addressing concerns within an hour, and is praised for its dedication and promptness
Cons from reviewers
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Limited offline functionality: The software requires a wifi connection to log in and print tickets. This can be problematic when on the road, as tickets can get lost if there is no wifi connection available
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Inability to resolve and resubmit reports: The software simplifies report filing, but it does not allow for problem resolution and report resubmission when errors occur. For example, if a license expired, it does not allow for updates post-transaction
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Limited customer support options: While the customer support system is mainly conducted via email and chat, some users may prefer phone conversations. This could be a disadvantage for those who are not comfortable with text and chat communication
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High price for limited features: Some users feel that the software should offer more features for its price. Delays in resolving technical issues can lead to customer loss
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Redundancy and slow performance: The software has been described as slow and redundant. It does not fulfill all compliance needs, like cash cards, and requires repeated entry of customer information to remain compliant.
Main features
Starting Price
Free Plan
Comprehensive Functionality
Inventory Tracking
Robust Reporting System
Cloud-Based Deployment
Regulatory Compliance Management
Starting Price
N/A
Free Plan
No
Comprehensive Functionality
Inventory Tracking
Robust Reporting System
Cloud-Based Deployment
Regulatory Compliance Management
How Scrapright compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Scrapright best for according to our reviewers?
Scrapyard Owners: These are individuals or businesses that operate scrapyards. ScrapRight software simplifies their daily operations by generating tickets, doing calculations, and avoiding human errors. It also allows customization to suit different commodities and customer-specific prices
Tech Staff: These are individuals who handle the technical aspects of a business. They may prefer ScrapRight due to its user-friendly interface and range of features that meet their requirements. However, they may need to adapt to customer support conducted mainly via email and chat
Point of Sale (POS) Users: These are individuals or businesses that use POS systems for buying and selling processes. They may find ScrapRight to be an excellent POS system due to its simplicity and user-friendliness. However, they may experience some disorganization in inventory tracking due to frequent regrading.
Metal Recycling Businesses: These are businesses that deal with the recycling of metal. ScrapRight software is ideally suited for their operations, providing excellent technical support and addressing problems quickly
Compliance Officers: These are individuals responsible for ensuring that a business complies with all applicable laws and regulations. They may find ScrapRight useful for report filing, but may also find it lacking in some compliance needs, such as cash cards, and may need to repeatedly enter customer information to remain compliant
Scrapright Reviews
4.6
Scrapright rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.1
Likelihood to recommend
4.5
Features
14 Scrapright Reviews
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Richard Miller
Unmatched Flexibility: ScrapRight's Cloud-Based Solution Boosts Productivity
The cloud-based nature of ScrapRight provides a level of flexibility that is unmatched. I can access my data from anywhere, at any time, which has greatly increased my productivity
July 8, 2024
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Carol G
ScrapRight's Mobile App: Empowering Business Management on the Go
The mobile app of ScrapRight is a standout feature for me. It allows me to manage my business on the go, providing real-time updates on inventory levels, sales, and customer interactions
June 29, 2024
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Sandra
ScrapRight: Streamlining Business Operations and Boosting Efficiency
ScrapRight has been a game-changer for my business. Its seamless integration with other software systems has greatly improved my workflow and reduced the time spent on administrative tasks
June 24, 2024
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Patricia
ScrapRight: Transforming My Business Operations
I've been using ScrapRight for several months now and it has transformed the way I do business. Its powerful analytics tools have given me insights into my operations that I never had before, enabling me to make more informed decisions
June 15, 2024
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Jean R
Top-Notch Training Resources: A Game-Changer for ScrapRight Software
Finally, the training resources provided by ScrapRight are top-notch. They have helped me to quickly get up to speed with the software and continue to be a valuable resource as I explore its more advanced features.
June 11, 2024
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Donna Jones
Exceptional Customer Support at ScrapRight: Maximizing Software Benefits
The customer support team at ScrapRight is exceptional. They are always available to assist with any issues or questions I have, ensuring that I can get the most out of the software
June 4, 2024
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Sophia J
BB Recycling: Simplifying Buying and Selling with ScrapRight
I consider the ScrapRight software to be an excellent POS system. Its buying and selling processes are simple and user-friendly. However, over time, the inventory tracking has become somewhat disorganized due to our frequent regrading. I value the vendor's response to my review, promising upcoming solutions to my inventory concerns. As a long-time loyal customer, I am excited for these improvements. Their receptiveness to customer feedback is what sets them apart as an industry leader.
May 26, 2024
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Frank Garcia
ScrapRight: Simplifying Compliance and Reporting
ScrapRight has been instrumental in helping me maintain compliance with industry regulations. Its detailed reporting capabilities have made it easier to prepare for audits and ensure that my business is always operating within the law
May 21, 2024
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Raymond
Experiencing Scrap Right's Stellar Support
The technical support team for ScrapRight is outstanding and quickly addresses problems. The software ideally suits our Metal Recycling business. As a supplier, I'm thrilled to know that Jim is happy with our service. We aim to offer the best service to our customers and value his feedback. We urge him to contact us if he requires anything else.
May 13, 2024
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Albert Williams
Senior Buyer's Perspective on ScrapRight Software
I feel that the ScrapRight software should offer more features for its price. I wish their tech support could immediately resolve issues as delays can lead to customer loss. While the software simplifies report filing, it would be more useful if it allowed for problem resolution and report resubmission when errors occur. For example, if a license expired, it should allow for updates post-transaction. Currently, we can't fix issues and are left stranded. The software is slow and redundant, and it doesn't fulfill all our compliance needs, like cash cards. It also necessitates us to repeatedly enter customer information to remain compliant. We switched to ScrapRight because our previous company couldn't support us anymore. The vendor suggested an account upgrade could enhance our experience and help us achieve a 5-star rating in response to my concerns. They also assured us that they are working on improving the iScrapRight experience and have exciting updates coming.
May 5, 2024
