Trusted Shops is a leading software solution that enhances online businesses by generating trust and boosting traffic, conversion, and sales. It offers a range of services including trustmark certification, buyer protection, and customer reviews. Trusted Shops ensures secure online shopping for customers, while helping businesses improve their online reputation and credibility. The software also provides legal compliance to protect businesses from legal risks. Trusted Shops is a comprehensive tool for e-commerce success.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Trusted Shops?
  • 04How Trusted Shops compare to similar software?
  • 05Who is Trusted Shops best for according to our reviewers?
  • 06Trusted Shops Reviews

What is Trusted Shops?

Trusted Shops is a European certification label for e-commerce sites that helps businesses gain customer trust. As a leader in e-commerce site certification, Trusted Shops assesses members based on stringent criteria such as solvency, legal obligations, and customer service. Once certified, businesses can display the Trusted Shops trust mark, boosting customer confidence and potentially increasing sales. Trusted Shops offers services like buyer protection and customer reviews, and provides free advice from experienced consultants to help businesses enhance their trustworthiness and grow their e-commerce operations.

Pros from reviewers

  • Excellent Customer Service: The software provides exceptional customer service, going above and beyond to address customer concerns and issues, such as replacing damaged goods without hesitation

  • Enhanced Security: Trusted Shops provides an added sense of security, especially for international orders, reducing the chances of potential issues

  • Quick Issue Resolution: The software is known for its quick resolution of issues, ensuring that any problems encountered are dealt with promptly and efficiently.

  • User-Friendly Interface: The software is easy to comprehend and use, making the shopping process smooth and hassle-free

  • High Quality Products: Trusted Shops offers a wide variety of high-quality products, from beautifully designed cases to healthy foods and custom puzzles, ensuring customer satisfaction with every purchase

Cons from reviewers

  • Limited flexibility in product customization: Despite the overall quality of the products, some customers have reported issues with the inflexibility of certain products, such as watch straps, which can lead to dissatisfaction

  • Slow delivery times: Some customers have reported that the delivery times can be a bit long, taking up to 2 weeks in some cases

  • Potential for damage during transit: Although the company has shown a commitment to resolving such issues, there have been instances of products being damaged during transit.

  • Lack of responsiveness to customer concerns: Some customers have reported that their concerns were dismissed or not adequately addressed, leading to dissatisfaction with the customer service

  • Limited international support: While Trusted Shops provides an added sense of security for international orders, there may still be potential issues due to the complexities of international shipping

Main features

Starting Price

N/A

Free Plan

No

Trustbadge technology

International compliance

Trusted Shops Certification

Data protection

Dispute resolution

Who is Trusted Shops best for according to our reviewers?

  • Online Shoppers: Individuals who frequently purchase items online and value the added security and peace of mind that Trusted Shops provides, especially when ordering internationally

  • E-commerce Business Owners: Those who run online businesses and want to ensure their customers have a smooth and secure shopping experience, while also being able to handle any potential issues or complaints effectively

  • Watch Collectors: Individuals who buy watches online and value the ability to communicate directly with shop owners about product details and potential issues

  • Custom Puzzle Enthusiasts: Users who enjoy ordering custom puzzles and appreciate the quality and customer service provided by Trusted Shops.

  • Health Food Enthusiasts: Users who are interested in purchasing a wide variety of healthy foods online, and appreciate the quality and variety of products available through Trusted Shops

  • Trusted Shops Reviews

    4.8

    Trusted Shops rating

    4.5

    Ease of use

    4.6

    Customer service

    4.4

    Value for money

    4.0

    Likelihood to recommend

    4.5

    Features

    20 Trusted Shops Reviews

    4.8 (20 reviews)
    Leave a review
    • Christopher Martinez

      Trusted Shops: An Indispensable Tool for Online Business Success

      Lastly, the regular updates and new features introduced by Trusted Shops keeps them ahead in the market, making it an indispensable tool for my online business.

      August 18, 2024

    • Betty D

      Consider Carefully Before Purchasing AVI-8 Hawker Hurricane 413

      I recently purchased an AVI-8 Hawker Hurricane Nr. 413 watch from Timeshop24.de. Despite the watch arriving quickly and looking good, the strap is extremely inflexible. I considered returning it but ultimately decided against it. When I asked the shop owner, Mr. Oliver, about the inflexibility of the strap, he dismissed my concern, stating he had received no other complaints and suggested I buy a new one from his shop. I am not satisfied with this response or the stiff strap, especially since I had bought a similar watch years ago with a much more flexible strap. If I hadn't worn the watch for a few days, I would have returned it. I would advise against buying this watch or at least consider getting a different strap.

      August 12, 2024

    • Kenneth Davis

      Money-Back Guarantee Boosts Customer Trust and Loyalty

      I appreciate the money-back guarantee feature, it has significantly increased my customers' trust and loyalty

      August 6, 2024

    • Louis Johnson

      The Power of Reviews for Small Businesses

      As a small business owner, the review and rating system has been instrumental in building my brand's reputation

      July 30, 2024

    • Ansel

      Best Delivery Experience Yet.

      Everything went very well with my active participation in the delivery process.

      July 20, 2024

    • Betty A

      Effortless Online Shop Management with Intuitive UI

      The user interface is intuitive and easy to navigate, making the process of managing my online shop a breeze

      July 13, 2024

    • Dove G

      Great Store and Quality

      I had a great experience with Trusted-Shops. The shop was nice and the quality was fine. I ordered a custom puzzle and was 1% satisfied.

      July 8, 2024

    • Christine C

      Trusted Shops: Ensuring Secure Transactions for Peace of Mind

      The security features of Trusted Shops are impressive, it gives both me and my customers peace of mind during transactions

      June 30, 2024

    • Dylan F

      Everything was in Perfect Order.

      Quick resolution of my issue.

      June 23, 2024

    • Madison Davis

      Outstanding Software

      I find the product excellent with a beautiful design, top-notch quality, and good support service.

      June 16, 2024

    • Esme D

      Commendable Transparency: Trusted Shops Enables Customer Feedback Monitoring and Improvement

      The transparency provided by Trusted Shops is commendable, it allows me to monitor customer feedback and make necessary improvements

      June 8, 2024

    • Arthur F

      Boosted Sales: The Trusted Shops Advantage

      I've noticed a significant increase in sales since I started using Trusted Shops, it's definitely worth the investment

      June 3, 2024

    • Silas

      Seamless Integration: Trusted Shops Enhances E-commerce Platform

      The integration of Trusted Shops into my e-commerce platform was seamless, it didn't disrupt my business operations at all

      May 26, 2024

    • Virginia D

      Positive Experience with Trusted Shops

      So far, I haven't had any issues with my orders, but Trusted Shops provides an added sense of security during the process, especially since I'm placing orders internationally, which increases the chances of potential issues.

      May 19, 2024

    • Ethan G

      All Went Smoothly

      Everything went smoothly for me. I encountered no issues. The software was user-friendly and easy to comprehend. Everything proceeded as planned. It was perfect.

      May 11, 2024

    • Kevin N

      Boosting Customer Confidence with Trusted Shops

      I've been using Trusted Shops for a while now and I must say, it's an excellent tool for boosting customer confidence

      May 4, 2024

    • Emma Davis

      Delighted to Receive My Order

      The cases are beautifully designed and match the photos perfectly. I'm hopeful about their durability and strength. Overall, I'm very satisfied with my purchase. The delivery took 2 weeks, which was a bit long, but I'm still very pleased with the order.

      April 28, 2024

    • Anthony Johnson

      Top-Notch Customer Service at Trusted Shops

      The customer service at Trusted Shops is top-notch, they are always ready to assist whenever I encounter any issues

      April 21, 2024

    • Amabel

      Unparalleled Quality and Customer Service at This Online Shop!

      From my first order, I realized this online shop was unique. They sell a wide variety of healthy foods including porridge, rice bars, superfoods, and a great selection of nuts. Their product quality and variety are simply unbeatable, offering some of the best products in their category that I've ever had the pleasure of enjoying. A memorable testament to their excellent service was when I received a package that had been severely damaged during transit. I contacted them without any specific expectations, just to inform them of the incident. To my surprise, their response was beyond what I could have ever expected. They assured me they would communicate with their logistics partner to prevent similar situations in the future, showing their high standards for themselves and their partners. They also asked about the specific products that were damaged. What made this experience unforgettable was the replacement shipment they sent to compensate for the damaged porridge. This gesture showed their genuine concern and commitment to their customers. This online shop has truly set a new standard for customer care and satisfaction in the online shopping world. Their dedication to delivering excellent products and their readiness to go above and beyond in service really sets them apart. It's heartwarming to know there are companies out there who genuinely care about their customers

      April 14, 2024

    • Pamela A

      Beautiful Flowers Delivered by Trusted-Shops Software

      I appreciated the beautiful flowers.

      April 13, 2024

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