Trusted Shops is a leading software solution that enhances online businesses by generating trust and boosting traffic, conversion, and sales. It offers a range of services including trustmark certification, buyer protection, and customer reviews. Trusted Shops ensures secure online shopping for customers, while helping businesses improve their online reputation and credibility. The software also provides legal compliance to protect businesses from legal risks. Trusted Shops is a comprehensive tool for e-commerce success.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Trusted Shops?
  • 04How Trusted Shops compare to similar software?
  • 05Who is Trusted Shops best for according to our reviewers?
  • 06Trusted Shops Reviews

What is Trusted Shops?

Trusted Shops is a European certification label for e-commerce sites that helps businesses gain customer trust. As a leader in e-commerce site certification, Trusted Shops assesses members based on stringent criteria such as solvency, legal obligations, and customer service. Once certified, businesses can display the Trusted Shops trust mark, boosting customer confidence and potentially increasing sales. Trusted Shops offers services like buyer protection and customer reviews, and provides free advice from experienced consultants to help businesses enhance their trustworthiness and grow their e-commerce operations.

Pros from reviewers

  • Excellent Customer Service: The software provides exceptional customer service, going above and beyond to address customer concerns and issues, such as replacing damaged goods without hesitation

  • Enhanced Security: Trusted Shops provides an added sense of security, especially for international orders, reducing the chances of potential issues

  • Quick Issue Resolution: The software is known for its quick resolution of issues, ensuring that any problems encountered are dealt with promptly and efficiently.

  • User-Friendly Interface: The software is easy to comprehend and use, making the shopping process smooth and hassle-free

  • High Quality Products: Trusted Shops offers a wide variety of high-quality products, from beautifully designed cases to healthy foods and custom puzzles, ensuring customer satisfaction with every purchase

Cons from reviewers

  • Limited flexibility in product customization: Despite the overall quality of the products, some customers have reported issues with the inflexibility of certain products, such as watch straps, which can lead to dissatisfaction

  • Slow delivery times: Some customers have reported that the delivery times can be a bit long, taking up to 2 weeks in some cases

  • Potential for damage during transit: Although the company has shown a commitment to resolving such issues, there have been instances of products being damaged during transit.

  • Lack of responsiveness to customer concerns: Some customers have reported that their concerns were dismissed or not adequately addressed, leading to dissatisfaction with the customer service

  • Limited international support: While Trusted Shops provides an added sense of security for international orders, there may still be potential issues due to the complexities of international shipping

Main features

Starting Price

N/A

Free Plan

No

Trusted Shops Certification

International compliance

Data protection

Legal text generation

Trustbadge technology

Who is Trusted Shops best for according to our reviewers?

  • Online Shoppers: Individuals who frequently purchase items online and value the added security and peace of mind that Trusted Shops provides, especially when ordering internationally

  • E-commerce Business Owners: Those who run online businesses and want to ensure their customers have a smooth and secure shopping experience, while also being able to handle any potential issues or complaints effectively

  • Watch Collectors: Individuals who buy watches online and value the ability to communicate directly with shop owners about product details and potential issues

  • Custom Puzzle Enthusiasts: Users who enjoy ordering custom puzzles and appreciate the quality and customer service provided by Trusted Shops.

  • Health Food Enthusiasts: Users who are interested in purchasing a wide variety of healthy foods online, and appreciate the quality and variety of products available through Trusted Shops

  • Trusted Shops Reviews

    4.8

    Trusted Shops rating

    4.5

    Ease of use

    4.6

    Customer service

    4.4

    Value for money

    4.0

    Likelihood to recommend

    4.5

    Features

    20 Trusted Shops Reviews

    4.8 (20 reviews)
    Leave a review
    • Christopher Martinez

      Trusted Shops: An Indispensable Tool for Online Business Success

      Lastly, the regular updates and new features introduced by Trusted Shops keeps them ahead in the market, making it an indispensable tool for my online business.

      August 18, 2024

    • Betty D

      Consider Carefully Before Purchasing AVI-8 Hawker Hurricane 413

      I recently purchased an AVI-8 Hawker Hurricane Nr. 413 watch from Timeshop24.de. Despite the watch arriving quickly and looking good, the strap is extremely inflexible. I considered returning it but ultimately decided against it. When I asked the shop owner, Mr. Oliver, about the inflexibility of the strap, he dismissed my concern, stating he had received no other complaints and suggested I buy a new one from his shop. I am not satisfied with this response or the stiff strap, especially since I had bought a similar watch years ago with a much more flexible strap. If I hadn't worn the watch for a few days, I would have returned it. I would advise against buying this watch or at least consider getting a different strap.

      August 12, 2024

    • Kenneth Davis

      Money-Back Guarantee Boosts Customer Trust and Loyalty

      I appreciate the money-back guarantee feature, it has significantly increased my customers' trust and loyalty

      August 6, 2024

    • Louis Johnson

      The Power of Reviews for Small Businesses

      As a small business owner, the review and rating system has been instrumental in building my brand's reputation

      July 30, 2024

    • Ansel

      Best Delivery Experience Yet.

      Everything went very well with my active participation in the delivery process.

      July 20, 2024

    • Betty A

      Effortless Online Shop Management with Intuitive UI

      The user interface is intuitive and easy to navigate, making the process of managing my online shop a breeze

      July 13, 2024

    • Dove G

      Great Store and Quality

      I had a great experience with Trusted-Shops. The shop was nice and the quality was fine. I ordered a custom puzzle and was 1% satisfied.

      July 8, 2024

    • Christine C

      Trusted Shops: Ensuring Secure Transactions for Peace of Mind

      The security features of Trusted Shops are impressive, it gives both me and my customers peace of mind during transactions

      June 30, 2024

    • Dylan F

      Everything was in Perfect Order.

      Quick resolution of my issue.

      June 23, 2024

    • Madison Davis

      Outstanding Software

      I find the product excellent with a beautiful design, top-notch quality, and good support service.

      June 16, 2024

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