General information about Ontraport
Ontraport is a comprehensive business automation software designed to streamline operations and enhance productivity. It combines CRM, marketing automation, and eCommerce tools in a unified platform. Its CRM system helps businesses manage customer relationships and track interactions.
The marketing automation feature allows for personalized customer journeys, email marketing, and lead scoring. The eCommerce tool supports online sales, order management, and payment processing. Ontraport also offers membership site management, referral programs, and business process automation.
Its visual campaign builder enables users to design and automate marketing campaigns with ease. With robust reporting features, businesses can monitor performance and gain insights for decision-making. Ontraport is suitable for small to medium-sized businesses across various industries looking to automate their processes and improve customer engagement.
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See alternatives to Ontraport like ActiveCampaign or Keap.What is Ontraport used for?
Ontraport is a multifunctional tool for small and medium-sized businesses. It facilitates customer relationship management, tracking of interactions, and customization of customer journeys. For example, an online store can use it to manage its orders, process payments, and automate its marketing campaigns. Moreover, it offers robust reporting tools to help businesses monitor their performance and make informed decisions. In short, Ontraport helps to automate processes, improve productivity, and increase customer engagement, which is essential for the growth of small businesses.Ontraport features
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Comprehensive Business Automation
Ontraport is designed to streamline operations and enhance productivity through automation -
eCommerce Tools
Ontraport supports online sales, order management, and payment processing -
Robust Reporting Features
The software offers robust reporting features for monitoring performance and gaining insights for decision-making. -
CRM System
It helps businesses manage customer relationships and track interactions -
Marketing Automation
The software allows for personalized customer journeys, email marketing, and lead scoring
28 Ontraport Reviews
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Cynthia Miller
Proceed with Caution: Steep Learning Curve Ahead
I find the customer support for Ontraport to be excellent as they are very responsive and always willing to go the extra mile. However, there is a significant learning curve to using this software. Many of the terms used are different from other similar programs. As a solo entrepreneur, even sending an email requires learning the system. If I had a support team, they would need to become experts to use it effectively. The vendor responded to my concerns, acknowledging the learning curve that comes with using new software. They suggested scheduling a screenshare appointment with their support team for guidance. They also provide a video recording of the session for future reference. They also pointed out the "?" feature in the account for accessing videos, use cases, and step-by-step instructions. This response was given in February 2019.
October 12, 2024
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Benjamin R
Intuitive and User-Friendly: Ontraport's Interface Simplifies Navigation
Lastly, the user interface of Ontraport is intuitive and easy to navigate. Even with little technical knowledge, I was able to get up and running quickly.
October 7, 2024
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Bruce Garcia
Now suggesting Ontraport to friends!
I've tried various email providers before but I'm new to Ontraport. I required assistance to establish my first automation and for some reason, certain aspects were not making sense. Karin was incredibly patient in addressing my issues until we found a solution. I truly value this platform!
September 28, 2024
Ontraport: Pros & Cons
Pros
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Comprehensive CRM: It offers a robust customer relationship management system that allows businesses to manage contacts, track customer interactions and analyze data
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Automated Marketing: Ontraport provides powerful automation tools to streamline marketing processes, saving time and increasing efficiency
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Customizable Templates: Ontraport provides a wide range of customizable templates for landing pages, emails, and forms, enabling businesses to create professional-looking marketing materials with ease.
Cons
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Limited integrations: Ontraport does not integrate with as many third-party applications as some of its competitors.
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Steep learning curve: The software has a lot of features which can make it difficult for beginners to learn and use
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High cost: Ontraport is more expensive than many other similar software options
Why is Ontraport better than other CRM software?
Ontraport is better at customer support than Keap: 4.5 vs 4.0
Ontraport is better at ease to use than Keap: 4.0 vs 3.5
Ontraport has more features than Act-On: 117 vs 102
Ontraport has better positive reviews compared to Agile CRM: 78 vs 76
Ontraport is better at customer service than Agile CRM: 4.5 vs 4.0
Ontraport is better at support than HubSpot: 4.5 vs 4.4
Ontraport is better at customer service than Salesforce Marketing Cloud: 4.5 vs 3.5
Ontraport is easy to use compared to Salesforce Marketing Cloud: 4.0 vs 3.5
