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Keap

All-in-one CRM, sales, and marketing automation software for small businesses

3.9 (24 reviews)

Keap brings value by providing a CRM and marketing automation software that helps small businesses manage their customer interactions, streamline their sales process, and automate their marketing campaigns.

General information about Keap

Keap emerges as a formidable CRM and marketing automation software, specifically engineered for the convenience of small businesses. Brimming with multifaceted functionalities, Keap empowers businesses to efficiently manage their contacts, creatively automate their diverse marketing measures, and fundamentally restructure their sales processes. 


The software is renowned for its extensive range of distinctive features. From pioneering email marketing techniques that captivate your target audience, to flexible appointment scheduling that respects everyone's time, to an intuitive lead scoring system that prioritizes potential customers — Keap has it all. In addition to this, it enhances your outreach capabilites via e-commerce integration, further amplifying your global presence.


At its core, Keap aims to be an indispensable asset for businesses aiming to optimize their time, significantly enhance customer engagement, and ultimately, bolster their revenue generation capabilities.


Keap is not merely a software solution, but a powerful catalyst that can elegantly propel small businesses towards achieving their lofty growth objectives in a sustainable manner.


Discover valuable deals on robust SaaS tools just like Keap and more, tailored to fit your startup requirements only on Secret. Explore our offerings now!

See alternatives to Keap like HubSpot or ActiveCampaign.
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Expert review on Keap

As a professional copywriter, I've worked with plenty of software throughout my career. But Keap is a whole different beast 🦁. This CRM software is like having a personal assistant to manage your business for you. And let's be honest, who doesn't need a little extra help in that department?

What is Keap?

Keap offers a ton of features to help you manage everything from client communication to invoicing. You can create automated campaigns that send personalized emails, text messages, and even voicemails to your clients 📲. Plus, their appointment scheduling and billing system will save you hours of time and headache 💆‍♀️

Our opinion about Keap:

Whether you're a solopreneur or running a team, Keap has everything you need to manage your business efficiently. Its user-friendly interface and robust features make it a top contender in the CRM software game 🥇. And if you're like me and forgetful as heck, Keap's reminders are a lifesaver.

Keap Pricing:

Keap's pricing is reasonable for a CRM service. They offer a free trial, and after that, you can choose between three different plans starting at $79 per month 🤑

Best Keap alternatives:

If Keap isn't your jam, don't worry! There are plenty of alternatives out there. Tools like HubSpot, Salesforce, and Zoho CRM are all popular options worth checking out 👀. But with Keap's extensive features and easy-to-use interface, it's tough to beat.

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Mary O'Brien

Customer Success Manager

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What is Keap used for?

Keap is a powerful CRM and marketing automation tool designed for small businesses. It streamlines contact management, automates marketing efforts, and restructures sales processes. For instance, a small retail business can use Keap's email marketing techniques to engage customers, schedule appointments flexibly, and prioritize leads. Its e-commerce integration expands the business's reach globally. Keap is more than just software; it's a catalyst for sustainable growth, helping businesses optimize time, enhance customer engagement, and boost revenue. Explore Keap on Secret for tailored startup solutions.

Keap features

  • Attract and engage your prospects with ease

    Keap helps you create and deliver lead magnets, such as eBooks, webinars, and templates, to capture your prospects' contact information and keep them engaged.

  • Visualize your sales process and close more deals

    With Keap's Pipeline tool, you can easily create a visual representation of your sales process and track your leads' progress through each stage, making it easier for you to close more deals.

  • Shopping cart

    Add a shopping cart to your website and make it easy for customers to purchase your products or services online. Accept payments securely and manage orders in one place.

  • Real-time insights into your business performance

    Keap's Reporting and Analytics tools give you real-time insights into your business's performance, allowing you to track your sales, lead sources, and other key metrics, and make data-driven decisions to grow your business.

  • Automagician

    With Keap's Marketing Automation features, you can create and automate custom email campaigns, follow-up sequences, and more, freeing up your time and allowing you to focus on what you do best.

  • Publishing options

    Publish content on your website, blog, or social media channels to attract and engage your audience. Schedule posts in advance and analyze their performance to improve your marketing efforts.

  • Pricing and cost calculations

    Set prices for your products or services and calculate costs such as shipping, taxes, and fees. Offer different pricing options such as subscriptions or packages to meet your customers' needs.

  • Stay on top of your to-dos and free up your time

    Keap's Task Manager lets you create and assign tasks to yourself and your team, set deadlines, and receive reminders, so you can stay on top of your to-dos and get more done in less time.

  • Promotions Management

    Create and manage promotional campaigns to attract new customers and retain existing ones. Offer discounts, coupons, and other incentives to increase sales.

24 Keap Reviews

3.9 (24 reviews)
Leave a review
  • Faye S

    Exceptional Customer Support Enhances Keap Software Experience

    The customer support provided by Keap is top-notch. They're always ready to assist and their helpful advice has made my experience with the software even better

    September 15, 2024

  • Dylan B

    Nearly a Year with Keap: A Landscaping Company's Experience

    I've found Keap to be a great tool for my small landscaping company, offering improved marketing management, new automations, and better lead capturing and appointment management. I commend their customer service, which is vital for us. I appreciate having contact and lead management, group texting, email marketing, and automations all in one affordable software. While other software may offer strong services, they often fall short in other areas and try to compensate by stacking software, which can be time-consuming and more expensive than anticipated. Keap, on the other hand, covers many areas with one in-house software system. They do have some weaknesses, but overall, they have a good system that could be further developed. My main issues with Keap are the lack of a menu option for the business phone line, which is problematic if more than one person is answering or making calls, and sending messages. I would also like more flexibility with Zapier integrations.

    September 7, 2024

  • Keturah M

    Infusionsoft: A Disappointing Downfall

    As a customer for over 7 years, I regret to say that I can no longer endorse Infusionsoft, now known as Keap. I was once a strong advocate, even attending Infusioncon in Phoenix, but the software now has numerous unresolved bugs and issues. A significant problem is that all our emails to Yahoo and Telus are bouncing, an issue Keap is aware of and has been attempting to fix for over a month. This results in our emails being delivered inconsistently. For Canadians, all Rogers emails will bounce. Additionally, Keap's customer service lacks knowledge. The representatives seem to have limited understanding and often need to consult others for answers. If you speak to a different representative, you're likely to receive a different response. There are also many bugs, such as the contact field merging not functioning. Their solution was to simply omit the customer's name in the email.

    August 31, 2024

  • Jacob W

    Keap's Email Marketing Boosts Engagement Rates

    Keap's email marketing feature has been particularly beneficial for my business. It allows me to create professional-looking emails that have significantly improved my engagement rates

    August 26, 2024

More Keap's reviews

Keap: Pros & Cons

Pros

  • Extensive functionality: The platform integrates email and SMS marketing, as well as A/B testing
  • Software integrations: The tool offers numerous integrations with third-party software
  • Ease of use: Landing pages can be created with a simple drag-and-drop operation

Cons

  • Customer service: Keap offers no tools for managing customer service
  • Mandatory backups: Backups of information and work-in-progress are required to prevent loss
  • Firefox compatibility: The campaign generator does not work in Firefox

Why is Keap better than other CRM software?

Keap is better at number of features than ClickFunnels: 145 vs 46

Keap is more versatile than Monday: 145 vs 94

Keap is more versatile than Zoho: 145 vs 85

Keap has more options than Freshsales Suite: 145 vs 91

Keap has more features than Copper: 145 vs 107

Keap has better positive reviews compared to Insightly: 78 vs 77

Keap is better at number of features than Insightly: 145 vs 126

Keap is better at customer service than Salesforce Marketing Cloud: 4.0 vs 3.5

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