Jetpack is a comprehensive software suite developed by WordPress professionals, designed to enhance the security and performance of WordPress websites. It offers a range of features including real-time backups, automatic spam protection, and high-speed content delivery network for images. Jetpack also provides detailed site analytics, SEO tools for improved search engine ranking, and various customization options. It's an all-in-one solution aimed at making WordPress site management easier, more efficient, and more secure.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Jetpack?
  • 04How Jetpack compare to similar software?
  • 05Who is Jetpack best for according to our reviewers?
  • 06Jetpack Reviews

What is Jetpack?

Jetpack is a comprehensive tool designed to enhance the performance and management of WordPress sites. It provides robust security features, including real-time backups and malware detection, ensuring the safety of your data. Jetpack also optimizes site speed for improved user experience and search engine optimization. Additional features include CRM capabilities for effective customer relationship management and automation of social media tasks. By leveraging Jetpack and other SaaS solutions, businesses can streamline operations, enhance their online presence, and gain a competitive edge. Secret offers access to Jetpack and other exclusive SaaS deals, providing expert advice and a community of entrepreneurs to help businesses thrive.

Pros from reviewers

  • Enhanced SEO and Page Speed: Jetpack significantly enhances the SEO page speed of websites, making it a crucial tool for web design work

  • Decorative Features: Jetpack allows users to create appealing tiled galleries, responsive carousels, and other decorative features, enhancing the visual appeal of websites

  • Marketing and Social Media Management: Jetpack CRM and social are heavily relied upon by marketing teams for creating weekly posts for ad campaigns on various platforms

  • Trusted and Frequently Updated: Jetpack is a trusted plugin that is frequently updated, ensuring its quality and reliability.

  • Variety of Useful Solutions: Jetpack provides a variety of useful solutions for WordPress users, including Jetpack boost, Vaultpress backup, JetPack protect, and Akismet anti-spam add-on

Cons from reviewers

  • Inadequate customer support: Many users have reported poor customer service, with generic responses to specific issues and a lack of helpful solutions

  • Misleading pricing: The pricing listed on Jetpack's plans page has been reported as misleading, with monthly plans shown but not actually available, leading to unexpected annual subscriptions

  • Unreliable backup service: Users have reported issues with Jetpack Backup, a paid feature, including challenging setup, malware issues, and inconsistent backups. The service also reportedly stops when storage limits are reached, rather than deleting older backups to make room for new ones

  • Frequent disconnections: Jetpack has been reported to frequently disconnect from other sites, such as Twitter, requiring users to constantly log back in and reconnect

  • Heavy and slow: Despite its many features, some users find Jetpack to be slow and heavy, potentially slowing down local functions and increasing latency due to its reliance on external servers.

Main features

Starting Price

N/A

Free Plan

No

Performance

Growth

Monetization

Design

Security

Who is Jetpack best for according to our reviewers?

  • Web Designers: Professionals who design and develop websites can benefit from Jetpack's SEO page speed enhancement features, which can significantly improve the performance of their web pages

  • Marketing Teams: Teams responsible for marketing and advertising can utilize Jetpack CRM and social for creating weekly posts for ad campaigns on various platforms, and can benefit from the visitor engagement stats for crucial marketing data

  • Bloggers: Individuals who run blogs can find Jetpack easy to use and effective for managing multiple sites, plugins, and themes, and can appreciate its excellent security and monitoring features

  • WordPress Users: Jetpack provides a variety of useful solutions for WordPress users, including Jetpack boost, Vaultpress backup & JetPack protect, and Akismet anti-spam add-on, which can enhance website speed, provide additional security, and protect against harmful comments

  • Dissatisfied Customers: Users who have had negative experiences with Jetpack, such as issues with support, misleading pricing, and dysfunctional features, may find the software uncompetitive and not recommend it.

  • Jetpack Reviews

    4.1

    Jetpack rating

    4.7

    Ease of use

    4.9

    Customer service

    4.6

    Value for money

    4.4

    Likelihood to recommend

    4.3

    Features

    20 Jetpack Reviews

    4.1 (20 reviews)
    Leave a review
    • Debra G

      Exceptional Customer Support: Jetpack's Prompt and Helpful Service

      Finally, the customer support from Jetpack is top-notch. They've always been quick to respond and extremely helpful whenever I've had any issues or queries.

      August 18, 2024

    • Gerald F

      Enhanced Site Performance and SEO Boost with Lazy Loading Images

      The lazy loading images feature has drastically improved my site's load times. This has not only improved user experience but also helped with SEO

      August 10, 2024

    • Jose W

      Good Features, Yet Sluggish Performance

      My experience with Jetpack has been largely positive. It simplifies the management of multiple sites, plugins, and themes, and facilitates copying, migrating, and backing up. It also provides excellent security and monitoring features, including spam control for comments. However, many of its functions depend on external servers, which increases latency. Its core is also quite heavy, which can slow down local functions. I was not satisfied with its SEO analysis performance, possibly because I did not invest in a powerful server. If you have the budget and multiple sites, Jetpack could be a great solution. What I like about Jetpack is that it comes from the same root as WordPress and offers many additional features that WordPress does not. It's like a Swiss Army knife for managing a site collection. It has improved significantly since I first used it, with many new features added, although it seems to have borrowed ideas from other plugins. However, I still find it slow and heavy, and it seems to connect to external.

      August 4, 2024

    • Johnny J

      Discovering Jetpack's Annual Subscription Plan: A Pleasant Surprise

      I was pleasantly surprised to find that Jetpack offers an annual subscription plan, which is a fantastic option for long-term use. Initially, I was under the impression that they offered monthly plans, but upon checkout, I discovered it was an annual subscription. I reached out to their customer support for clarification and they were quick to respond, confirming that they only offer annual subscriptions. This actually works out better for me as it allows me to plan my budget for the year. I found their customer service to be straightforward and efficient.

      July 30, 2024

    • Diane Miller

      Exploring the Intriguing World of Jetpack's Backup Service: A Personal Review

      I've been using Jetpack's backup service for several months now and I must say, it's been quite an interesting journey. Every day, I receive emails updating me on the status of my backups, which I find very informative. It's like a daily reminder that my data is being taken care of. The support system is quite unique - it's more self-service oriented, which I find empowering. I've spent many nights exploring their platform, trying to find a contact number or chat, and it's been quite an adventure. It's a different approach, but it's refreshing in its own way. To put it mildly, it's been an intriguing experience. I would definitely recommend giving it a try!

      July 21, 2024

    • Ronald J

      Peace of Mind with Site Security and Downtime Monitoring

      its security features have given me peace of mind knowing my site is protected. The downtime monitoring feature has been particularly helpful, alerting me immediately if my site goes offline

      July 16, 2024

    • Bryan Johnson

      The Game-Changing Publicize Feature for Bloggers

      As a blogger, I've found the publicize feature to be a game-changer. It automatically shares my posts on social media, saving me a lot of time and effort

      July 7, 2024

    • Kyle G

      Peace of Mind: Jetpack's Daily Backups Safeguarded My Site

      The daily backups feature of Jetpack has saved me from potential disasters more than once. Knowing that I can restore my site with a single click gives me great peace of mind

      June 30, 2024

    • Benjamin Brown

      Effortless Communication: Jetpack's Contact Form Enhances Reader Engagement

      Jetpack's contact form feature has made it easier for my readers to get in touch with me. It's simple to set up and integrates well with my email

      June 24, 2024

    • Mark E

      Jetpack's Premium Themes: Worth Every Penny for a Professional Website Look

      I've been using Jetpack's paid services for a while now and I must say, the premium themes are worth every penny. They've given my website a professional look and feel

      June 18, 2024

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