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6 Best Alternatives to DoneDone in May 2024

Alternatives & Competitors to DoneDone

  1. 1. Slack
  2. 2. Asana
  3. 3. Monday
  4. 4. Basecamp
  5. 5. Capsule
  6. 6. Nifty
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Here are competitors or alternatives to DoneDone and other similar Customer Support software. You need to consider some important factors when choosing a tool like DoneDone for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to DoneDone that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of DoneDone. Discover sofware like Slack, Asana, Monday or Basecamp.

List of Alternatives to DoneDone

From Customer Support tools, we have selected the best alternatives to DoneDone based on reviews for each solution and similarities with DoneDone. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

1. Slack
4.7 (6 reviews)
| 1 deal available

Collaboration Productivity Task Management

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to DoneDone

Slack has better positive reviews compared to DoneDone: 95 vs 94

Slack is better at customer service than DoneDone: 4.5 vs 4.4

DoneDone is easy to use compared to Slack: 4.6 vs 4.5

Slack pricing plans are more competitive than DoneDone: 4.6 vs 4.5

Slack has more functions than DoneDone: 78 vs 12

Slack: Pros & Cons

Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Accessible anywhere: This software allows employees to connect from many different devices
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - File sharing

  • - Notifications and alerts

  • - Channels

  • - Direct messaging

  • - Integrations

  • - Search and archiving

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo asana

2. Asana
5.0 (6 reviews)
| 1 deal available

Collaboration IT Management Task Management

Description

Asana's platform supports you across work management and project planning. The platform allows you to have more visibility in how your daily work is connected to the company's bigger picture, and how to better organize yourself, communicate more efficiently, manage tasks and deadlines in order to finalize your products, services or deliverables on time; less work about work, and more focus time on what matters most.

Asana compared to DoneDone

DoneDone has more positive reviews than Asana: 94 vs 91

Asana is better at support than DoneDone: 4.5 vs 4.4

DoneDone is more user friendly than Asana: 4.6 vs 4.5

DoneDone is better at value for money than Asana: 4.5 vs 4.4

Asana is better at number of features than DoneDone: 212 vs 12

Asana: Pros & Cons

Free plan: The platform offers a free plan, ideal for teams with a limited budget
Numerous integrations: It is possible to connect many software to the platform
Dashboard: Asana’s dashboard is user-friendly and allows you to efficiently track different aspects of a project
Limited exports: It is impossible to export data in PDF or Excel format
Progression curve: The numerous functionalities require time to adapt to fully use the platform

Best features

  • - Visualize project timelines

  • - Automate repetitive tasks

  • - Organize your work in an optimal way

  • - Manage project portfolios

  • - Customize your processes

  • - Get detailed reports

  • - Connect your favorite applications

  • - Facilitate cross-functional collaboration

Asana pricing

Personal

Free

Enterprise

Contact sales

Enterprise+

Contact sales

Starter

$11 / user / month

Advanced

$26 / user / month
6 months free on the Advanced plan (Save $2,400)
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logo monday

3. Monday
4.2 (6 reviews)
| 1 deal available

Collaboration Task Management

Description

With monday.com you can completely manage your projects from one platform: from planning to delivering. Create the right workflow that suits you and get your team to collaborate so you keep track of everyone's progress.

Monday compared to DoneDone

Monday is a better solution for customer support than DoneDone: 4.7 vs 4.4

Monday is better at ease to use than DoneDone: 4.8 vs 4.6

DoneDone is better at value for money than Monday: 4.5 vs 4.4

Monday has more functions than DoneDone: 94 vs 12

Monday: Pros & Cons

User experience: The interface of this project management software is pleasant and easy to use
Integrations: Monday can be connected to many leading tools such as Slack, Trello or Google Docs
Ready-to-use templates: You can start a project in a few minutes thanks to the numerous templates available
Customization: The customization features of the online solution are limited
Customer service: Customer support is not very relevant
High price: Monday’s pricing plans are expensive, especially for small businesses

Best features

  • - Keep track of all your projects

  • - Integrate all your tools

  • - Streamline your workflow

  • - Automate your tasks

  • - Kanban and Gantt Softwares

  • - Collaborate in real-time

  • - Visualize your data

  • - Manage all your files

Monday pricing

Business

Contact sales

Free

Basic

$8 / user / month

Standard

$10 / user / month

Pro

$17 / user / month
1 month free (Save $160)
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logo basecamp

4. Basecamp
4.5 (6 reviews)

Collaboration Task Management

Description

Basecamp brings value by providing a centralized platform for project management, team collaboration, and communication, streamlining workflows, and improving productivity. It offers a range of tools such as to-do lists, schedules, message boards, and file sharing options that help teams to stay organized and focused, easily manage tasks and deadlines, and track progress in real-time.

Basecamp compared to DoneDone

DoneDone has better positive reviews than Basecamp: 94 vs 87

Basecamp is better at customer support than DoneDone: 4.5 vs 4.4

DoneDone is better at ease to use than Basecamp: 4.6 vs 4.5

DoneDone is better at value for money than Basecamp: 4.5 vs 4.2

Basecamp has more functions than DoneDone: 62 vs 12

Basecamp: Pros & Cons

Easy synchronization: Calendar synchronization for all collaborators is straightforward
Fees per user: The platform does not charge fees per user
Accessible solution: The tool is easy to learn, whatever the user’s technical level
Free plan: Basecamp does not offer a free plan
Time tracking: Basecamp’s software does not track team working hours
Notifications: Notifications don’t offer enough customization options

Best features

  • - Project templates

  • - Chat/Messaging

  • - Stay on top of your team's progress

  • - Stay connected on the go

  • - Role-based permissions

  • - Reminders

  • - Organize and share files with ease

  • - Delegate tasks with ease

  • - Improve team productivity

Basecamp pricing

Basecamp

$15 / user / month

Pro Unlimited

$299 / month
View product details
capsule logo

5. Capsule
3.8 (6 reviews)

CRM

Description

Capsule is a cloud-based Customer Relationship Management (CRM) software that helps businesses keep track of their customers, contacts, sales opportunities, and tasks. It offers features like sales pipeline management, contact management, task management, and reporting. It integrates with popular apps like Google Workspace, MailChimp, and Xero, making it easier to streamline business operations. Capsule can be accessed on any device with an internet connection.

Capsule compared to DoneDone

DoneDone has more positive reviews than Capsule: 94 vs 92

Capsule is better at support than DoneDone: 4.7 vs 4.4

DoneDone is easy to use compared to Capsule: 4.6 vs 4.5

DoneDone pricing plans are more competitive than Capsule: 4.5 vs 4.3

Capsule is more versatile than DoneDone: 62 vs 12

Capsule: Pros & Cons

User-friendly interface: Capsule provides a clean and intuitive interface that makes it easy for users to navigate and use the software
Customizable features: Capsule offers a range of customizable features that allow businesses to tailor the software to their specific needs.
Efficient customer management: Capsule allows businesses to effectively manage their customer relationships by providing tools for tracking customer interactions and managing customer information
Limited customization: Capsule does not offer a lot of customization options, which can be a problem for businesses with specific needs
Lack of advanced features: While Capsule is great for basic CRM tasks, it lacks advanced features that other CRM software provide
User interface: Some users find the user interface of Capsule to be outdated and not as intuitive as other CRM software.

Best features

  • - Cloud-based CRM

  • - Contact Management

  • - Integration with Popular Applications

  • - User-friendly Interface with Customizable Data Fields

  • - Sales Pipeline Tracking

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logo nifty

6. Nifty
3.7 (6 reviews)

Collaboration Productivity

Description

Manage projects, work, and communications remotely. Nifty is the collaboration hub that makes timelines, deliverables, and workloads clear to your team and clients.

Nifty compared to DoneDone

Nifty has more positive reviews than DoneDone: 95 vs 94

Nifty is better at support than DoneDone: 4.5 vs 4.4

DoneDone is more user friendly than Nifty: 4.6 vs 4.5

Nifty is better at value for money than DoneDone: 4.7 vs 4.5

Nifty is better at number of features than DoneDone: 141 vs 12

Nifty: Pros & Cons

Agile methodologies support: Nifty is designed to support agile methodologies such as Scrum and Kanban
Project management and collaboration: Nifty provides tools to allow teams to plan projects, assign tasks, track progress, and collaborate effectively, all within one centralized workspace
Integration capabilities: The platform integrates with popular SaaS tools, like Google Drive, Slack, and GitHub
Learning curve for new users: New users may require some time to familiarize themselves with the platform’s interface and features
Limited customization options: Businesses with specific or complex customization requirements may find Nifty’s options lacking
Pricing structure: The available pricing plans may not be suitable for the budgets of all types of businesses, in particular small businesses

Best features

  • - Project management made simple

  • - Real-time collaboration

  • - All-in-one platform

  • - Task assignment for increased efficiency

  • - Easy file sharing and storage

  • - Time tracking and reporting for accurate billing

  • - Affordable and accessible for all

  • - Customizable team workspaces

Nifty pricing

Free

Enterprise

Contact sales

Starter

$9 / user / month

Pro

$16 / user / month

Business

$25 / user / month
View product details