What is Captain Contrat?
Pros from reviewers
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Ease of use: Captain Contrat is user-friendly and simple to use, with a clear interface and wide-ranging features, making it easy for users to navigate and make changes quickly
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Integration with other systems: The software integrates well with other systems like Donor Perfect, significantly streamlining the process and saving users a lot of time.
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Excellent customer service: The customer service is top-notch, with real people available to chat or call whenever users have questions or run into issues
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Detailed donor information: The software provides detailed information about donors, allowing users to track, engage, and act. It also offers real-time updates on incoming data
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Powerful reporting tool: Captain Contrat has a powerful reporting tool that provides a plethora of data via their dashboard, enhancing fundraising efforts
Cons from reviewers
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High cost: The monthly cost of using Captain Contrat can be quite steep, especially for non-profit organizations where every penny counts
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Poor customer service: Some users have reported difficulty in getting in touch with customer service, receiving incorrect advice, and being charged without consent.
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Limited data organization and reporting: Captain Contrat does not provide extensive ways to organize donor and transaction data, and the dashboard reporting is quite basic, which may not be suitable for seasoned professionals
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Confusing integration with Donor Perfect: The integration of Captain Contrat with Donor Perfect can sometimes be confusing, leading to multiple entries for the same donor if not all data is filled in
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Difficulty in setting up fundraisers: It can sometimes be challenging to determine the type of fundraiser to set up and where to start with Captain Contrat
Main features
Starting Price
Free Plan
Ensure the protection of your business
Manage your disputes easily
Access experts and advice online
Organize the management of your employees
Master the drafting of your contracts
Starting Price
N/A
Free Plan
No
Ensure the protection of your business
Manage your disputes easily
Access experts and advice online
Organize the management of your employees
Master the drafting of your contracts
How Captain Contrat compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
15% discount on service fees (except creation on estimate) on Captain Contrat
Save up to $50
Who is Captain Contrat best for according to our reviewers?
Elderly donors: Captain Contrat's simplicity in accepting credit card donations is particularly beneficial for elderly donors who often find online transactions challenging. The software's integration with Donor Perfect significantly streamlines the process
Non-profit organizations: These groups can benefit from Captain Contrat's user-friendly interface and excellent customer service. The software allows for easy registration for supporters and various team features
Small businesses: Captain Contrat's bank of standard documents greatly simplifies the process for small businesses. The software offers great insights about donors, allowing businesses to track, engage, and act.
Seasoned professionals: While Captain Contrat may not provide extensive ways to organize donor and transaction data, it is a good choice for professionals who need to know how much they've raised in a month. The software's dashboard reporting is quite basic, but the vendor is responsive to feedback and open to improvements
Fundraisers: Captain Contrat allows fundraisers to gather unique data at events and create custom fields to track these responses. The software is a great tool for enhancing fundraising efforts
Captain Contrat Reviews
4.6
Captain Contrat rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
20 Captain Contrat Reviews
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Samuel Johnson
Streamlined Workflow: Captain Contrat's Time-Saving Solution
Lastly, I appreciated how Captain Contrat streamlined my workflow, allowing me more time to focus on other aspects of my business.
August 19, 2024
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Robert
Qgiv - Excelling in Peer-to-Peer Events
Qgiv offered a fantastic experience for our fall walk. It was incredibly simple to set up and integrate with our CRM. I also appreciated the registration process for our participants, which was easy to navigate. However, the check-in process for in-person, day of events was somewhat challenging. This software seems to be more suited for online participation/online events, so tracking actual event attendees had to be done manually. I chose Qgiv for its integration with Bloomerang and switched to it for the same reason, as well as for the customer experience with registration. The vendor responded to my review, expressing their happiness that we had a great experience with the software and inviting us to provide any feedback on how they could improve.
August 11, 2024
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Samuel D
Exceptional Customer Service Experience
I've found Qgiv's user interface, which has been enhanced over the past year, to be an easy and visually pleasing way to donate to my favorite nonprofits. When selecting an online giving platform, I compared several features and was looking for a product that didn't require a monthly subscription fee. Qgiv was one of the few that offered this. Even though this limits the functionality compared to their paid plans, I've found the free plan to meet all my needs and more. Their customer service team is also available to help free plan users. I've reached out to them multiple times for setup assistance and they've guided me through the process step by step. They also have a comprehensive library of help guides. Overall, I believe the personalized help and the numerous features of the free plan outweigh the higher transaction processing fees. I'm interested in trying the peer-to-peer functionality, but the cost has stopped me from doing so. This feature may be similarly priced to other giving software, but I haven't tried it yet.
August 6, 2024
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Rowan S
Outstanding Software Solution
I believe Captain-Contrat is a fantastic company with superior service and product. They provide excellent features for non-profits that are just starting and require assistance. However, the cost to access advanced features and capabilities is high. I opted for Qgiv as their initial plan met my organization's needs and cost was a significant factor. I value their response to my review and their efforts to support non-profits dealing with the unforeseen challenges of 2020. They've made their Data package free until 2021, which I hope will assist me in achieving my objectives. I'm pleased to be a part of the Qgiv family.
July 27, 2024
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Robert Davis
Mastering Fundraising with Advanced Data Tracking
I've found immense value in the detailed information I can extract from Captain-Contrat, which has significantly enhanced my fundraising efforts. I often gather unique data at my events, and Captain-Contrat allows me to create custom fields to track these responses. However, it can sometimes be challenging to determine the type of fundraiser to set up and where to start. But once I get going, it becomes straightforward. I switched to Captain-Contrat due to dissatisfaction with Salsa's customer service and functionality. I appreciate the vendor's response and their openness to receiving feedback for improvement.
July 23, 2024
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Renata D
Efficient Customization and User-Friendly Training: Captain Contrat Review
I was able to customize contracts to suit my unique requirements. The training provided by Captain Contrat was thorough and easy to understand, enabling me to get the most out of the software
July 16, 2024
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Jessica D
Qgiv Non-Profit: A User's Perspective on Donations and Integration
I appreciate the simplicity of accepting credit card donations through Captain-Contrat. It's beneficial to have a system that provides this service, particularly for our elderly donors who often find online transactions challenging and prefer to call in their donations. I also value its integration with Donor Perfect, which significantly streamlines the process and saves me a lot of time. However, there are times when the integration with Donor Perfect can be confusing. For instance, if not all data is filled in, a donation might be marked as "new", even if it's from a repeat donor. This can lead to multiple entries for the same donor, which can be messy and confusing.
July 9, 2024
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Heather G
Captain Contrat: A Game-Changer for Efficiency
Absolutely love Captain Contrat! The extensive library of standard documents it offers is a total game-changer for me. It has made my life so much easier and efficient!
June 29, 2024
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Sharon
Captain Contrat: Impressive Legal Documents and Exceptional Customer Service
I was particularly impressed with the quality of the legal documents provided by Captain Contrat, they were comprehensive and professionally drafted. The customer service was exceptional, with prompt responses to my queries
June 25, 2024
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Celeste S
Qgiv: A Mixed Bag of Frustration and Support
I only use Qgiv for our walks a few times a year. At first, I found it quite challenging to use, but after speaking with someone, it became much easier. It took some time to understand the program and set it up, but once I invested that time, working with Qgiv became simpler. From a marketing perspective, I wish the design could be stronger. However, Qgiv's customer support is excellent. Whenever I have questions, I can chat with someone or call to figure things out. Their timing is really useful and was super helpful when I started using Qgiv. Initially, it wasn't easy to understand how to customize everything on the P2P pages, and the setup isn't the most intuitive. I also wish there was a feature to restore last year's captains/team pages. The vendor responded to my review, expressing gratitude and informing me of upcoming updates to the peer-to-peer platform, which they believe I will love. They asked me to.
June 18, 2024