BrowserStack is a cloud-based testing platform for developers to test websites and mobile applications across various browsers and operating systems. It offers a real device cloud for testing on over 2000 real devices and browsers, ensuring accurate results. Key features include automated, live, and visual testing, local testing, and integrations with popular developer tools.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Browserstack?
  • 04How Browserstack compare to similar software?
  • 05Who is Browserstack best for according to our reviewers?
  • 06Browserstack Reviews

What is Browserstack?

BrowserStack is a cloud-based platform used for testing websites and mobile applications across different browsers and operating systems. It provides developers with access to over 2000 real devices and browsers for testing, eliminating the need for in-house device labs or virtual machines. Developers can run automated tests, debug in real time, and monitor performance. BrowserStack supports Selenium, Appium and JavaScript unit tests and integrates with tools like JIRA, Slack, and Jenkins, making it ideal for continuous integration and delivery. Trusted by over 2 million developers in 135 countries, BrowserStack is known for its speed, reliability, and robust infrastructure.

Pros from reviewers

  • Cross-browser parallel testing: Browserstack allows users to test their applications across multiple platforms and browsers simultaneously, saving time and resources

  • Real devices and simulators: With over 1500 real devices and simulators, Browserstack speeds up the testing process and provides real environments for application testing

  • Cloud-based parallel executions: Browserstack's cloud enables faster deployment of parallel executions compared to other cross-browser testing applications, making the testing process more efficient

  • User-friendly interface: The live testing and UI's are easy to understand, making it easy for users to execute their tasks without any issues

  • Cost-effective: Despite some negative reviews about the pricing, many users find Browserstack to be a cost-effective tool for testing potential issues before software releases.

Cons from reviewers

  • Poor customer service: Some users have reported that Browserstack's customer service can be unresponsive and unhelpful, particularly when it comes to answering basic questions about their services

  • Deceptive billing practices: Some users have reported that Browserstack's billing practices can be deceptive, with automatic annual renewals without prior notice and a strict no-refund policy.

  • Limited plan options: The software can be chaotic for users with fluctuating monthly usage needs, as there's no suitable plan for this. The 'freelancer' plan offers a minimal monthly allowance, which isn't visible within the app

  • High cost: Several users have reported that Browserstack is overpriced, with one user noting a significant price increase for the next plan they suggest switching to

  • Inconsistent performance: Some users have reported that Browserstack's performance can be inconsistent, with tests sometimes unable to find elements that are locally accessible

Main features

Starting Price

N/A

Free Plan

No

Real Device Cloud

Automated Testing and Debugging

Integration with Popular Tools

Trusted and Reliable

Cloud-Based Platform

One of the primary distinctions between LambdaTest and BrowserStack lies in their pricing structures. While LambdaTest provides flexible pricing options starting at a lower entry point, BrowserStack tends to be positioned as the premium solution with higher starting prices. LambdaTest offers plans starting from $19 per month for its basic package, catering to the needs of startups and small teams, and scales up to higher-tier plans. In contrast, BrowserStack's pricing starts at $29 per month, reflecting its premium positioning in the market. Despite the variance in pricing, both platforms offer competitive features and capabilities to streamline cross-browser testing processes effectively.


Another notable difference between LambdaTest and BrowserStack is in their scope of integrations and third-party tool support. LambdaTest offers a wide array of integrations with popular development and project management tools such as Jira, Slack, GitHub, and more. This extensive integration...

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Who is Browserstack best for according to our reviewers?

  • Software Testers: These users rely on Browserstack for testing applications due to limited resources. The software allows them to execute tasks without issues and build better, bug-free products

  • Web App Developers: These users utilize Browserstack's cross-browser parallel testing plan for testing on multiple platforms with different browsers due to a lack of in-house resources. They find the live testing and UI's user-friendly and easy to understand

  • iOS App Developers: These users use Browserstack to automate UI tests and test their iOS applications on various devices. They value the simplicity of the software and the range of different devices available for testing

  • Software Release Managers: These users use Browserstack for testing potential issues before each software release and reporting back to the developers. They appreciate the support for older devices and browsers and the ability to switch between devices for testing on different browsers

  • Website Owners: These users use Browserstack to test how their websites appear on different devices. They find the interface great for this purpose, but sometimes encounter issues with site load speed on some test results.

  • Browserstack Reviews

    4.0

    Browserstack rating

    4.5

    Ease of use

    4.5

    Customer service

    4.0

    Value for money

    4.2

    Likelihood to recommend

    4.4

    Features

    24 Browserstack Reviews

    4.0 (24 reviews)
    Leave a review
    • Laura Garcia

      Excellent Performance: Seamless Testing with BrowserStack

      We have found the performance of BrowserStack to be excellent. Despite running heavy tests, we have never experienced any lag or downtime

      September 17, 2024

    • Scott

      Enhanced Communication: Leveraging BrowserStack's Screenshot Feature for Efficient Issue Sharing

      The screenshot feature in BrowserStack is incredibly useful. It allows us to capture and share visual proof of issues, making it easier to communicate with our development team

      September 8, 2024

    • Judy Miller

      Appreciating Browserstack's Straightforward Pricing, Auto-Renewal Feature, and Transparent Policies

      I must say, the pricing of Browserstack is incredibly straightforward and they have a convenient auto-renewal feature. This means you don't have to worry about manually renewing your plan every year. I was pleasantly surprised when I saw that my plan had been automatically renewed, ensuring uninterrupted service. I hadn't used the product in a while, but the annual renewal fee of over $1, reminded me of the value it provides. Their website is so user-friendly, and instead of a cancel button, they have a more personalized approach. You can simply send them an email if you wish to make any changes to your subscription. This gives you a chance to interact with their responsive customer service team. When I inquired about their refund policy, they were clear and upfront about their strict no-refund policy. This level of transparency is refreshing. I would highly recommend Browserstack. Their business model is based on providing continuous service and maintaining open communication with their customers.

      September 1, 2024

    • Brandon G

      High Cost and Subpar Service: A BrowserStack Review

      We utilized Browserstack at a large French company, which I prefer not to name. Our experience was poor due to the lack of a proper wait queue and terrible management of incoming requests. If there were more than five waiting requests, the connections would break at the TCP level. This led to significant CI crashes due to their request management. Additionally, it was very expensive. We switched to a competitor that offered a real waiting queue, less flakiness, no strange behavior, and surprisingly, was half the price. We have not regretted our decision since.

      August 24, 2024

    • Linda

      Test Across Devices Without Owning Them All

      I have been using BrowserStack for several years and it continues to be the best and most cost-effective tool available. It's excellent for testing potential issues before each software release and reporting back to the developers. It's easy to switch between devices for testing on different browsers and provides a good idea of what things will look like. The pricing is excellent and they are constantly adding new device and browser combinations. I value the support for older devices and browsers, as 5% of our market still uses these. It's also great for testing old versions of Internet Explorer. It enables us to quickly test and check reports of issues from users on our range of in-house solutions and systems. However, it's not always 100% accurate to the device/browser mix and we sometimes need to use a device to check when the issue can't be replicated. This only happens a few times a year.

      August 20, 2024

    • Oslo

      Reliable Results with BrowserStack

      I appreciate the reliability of BrowserStack. It consistently provides accurate results, which has helped us to improve the quality of our software

      August 10, 2024

    • Sandra F

      An Engaging Experience with BrowserStack: A User's Perspective

      BrowserStack is an exciting software, especially for users like me who have varying monthly usage needs. It's thrilling to see how they've designed their plans, like the 'freelancer' plan which offers a neat monthly allowance. I love the element of surprise as the allowance isn't visible within the app, it's like a fun guessing game! If you're like me and don't need to use it for several months, it's great because when you do need it, you'll find the allowance gets used up at just the right pace. Their support team is refreshingly unique, they keep you on your toes by providing answers that make you think outside the box about their services. It's a truly engaging experience!

      August 5, 2024

    • Christopher Johnson

      BrowserStack's Automated Testing Boosts Productivity

      BrowserStack's automated testing has significantly increased our productivity. It allows us to run multiple tests simultaneously, saving us countless hours

      July 29, 2024

    • Gerald

      PagBank's Experience with BrowserStack: A Crucial Tool for Development and Testing

      I mainly use BrowserStack (BS) to automate our UI tests, which is a vital part of our daily development process. We also utilize BS to test our iOS application on various devices. Recently, we found and fixed a bug in iOS 15, thanks to BS. At that time, our MacOS's weren't updated with BigSur, which hindered us from installing our application with iOS 15 due to Xcode. But, BS came to our aid, enabling us to test, debug, and deliver our app without any bugs. My overall experience with BS has been excellent. What I value most about BS is its simplicity. It's incredibly easy to build our application and test it on multiple devices. The range of different devices available, especially for iOS, simplifies our testing process and bug detection. At PagBank, we enjoy using BS to test our product and ensure we're providing top-notch software to our clients. However, I think BS could improve.

      July 22, 2024

    • Julia

      Streamlining Testing with BrowserStack's CI/CD Integration

      BrowserStack's integration with CI/CD tools like Jenkins has streamlined our testing process. It automatically triggers tests after every commit, ensuring that we catch bugs early

      July 16, 2024

    1 to 10 of 24 results

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