Pros from reviewers

• Motivational tool: The software serves as a motivational tool, as it allows employees to earn 'carrots' or 'gold' for their hard work, which can be redeemed for rewards

• Enhanced cross-team communication: Assembly software allows for better communication across teams, as it provides a platform for employees to recognize and appreciate each other's work

• User-friendly interface: Users have praised Assembly for its easy-to-use interface, which supports flexible recognition and reward programs

• Variety of rewards: Assembly offers a wide variety of rewards from different retailers, providing employees with numerous options for redeeming their points

• Improves morale and collaboration: The software not only boosts morale by recognizing and rewarding employees' efforts, but also fosters collaboration and strengthens internal relationships within the organization.

Cons from reviewers

• Poor communication and unprofessionalism: Some users have reported poor communication skills from the Assembly team, including not responding to emails and displaying a high level of unprofessionalism

• Frequent changes in product name, user interface, and features: Users have reported that Assembly tends to change its product name, user interface, and features quite frequently, which can lead to confusion and a less user-friendly experience

• Inconsistent quality of service: While some users have had positive experiences with Assembly, others have reported issues such as technicians taking faulty parts without providing a receipt, or assembling furniture at the wrong height level

• Overwhelming alerts: Some users find the constant alerts every time someone posts to be overwhelming, which can be distracting and potentially decrease productivity

• High cost for services: Some users have reported that Assembly's services can be quite expensive, with one user being charged nearly $300 for a service that did not fix the issue they were having.