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Tripleseat

Seamless events, effortless planning

4.7 (29 reviews)

Tripleseat is a comprehensive sales and event management platform designed primarily for the hospitality industry, including restaurants, hotels, and unique venues. 

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General information about Tripleseat

Tripleseat is a dynamic, all-in-one event management platform tailored for the hospitality industry. Designed to simplify the complexities of event planning, Tripleseat provides venues like restaurants, hotels, and unique spaces with the tools they need to streamline operations, enhance guest experiences, and boost their event-related revenues.


At the heart of Tripleseat is its user-friendly interface that integrates event booking, customer relationship management, and detailed analytics into one seamless system. Event planners can manage every aspect of an event—from initial inquiry and booking to payment and post-event follow-ups—through a single platform. Tripleseat’s features include a centralized calendar, automated task management, customizable floor plans, and integrated payment solutions, which are all designed to save time and reduce the overhead typically associated with event management.


Moreover, Tripleseat helps venues create professional, branded documents such as proposals and invoices, ensuring a consistent and premium interaction with clients. With robust reporting tools, venues can also track their performance, understand client needs better, and make data-driven decisions to further optimize their services.


Whether you're managing a small boutique venue or a large hotel chain, Triplefield elevates the planning process to ensure that both planners and clients have an exceptional event experience. Its scalable functionality fits a variety of venue types and sizes, making it an indispensable tool in the hospitality sector.


Check out the latest promotional offers on our marketplace to see how software like Tripleseat can transform your event management strategy.

See alternatives to Tripleseat like Monday or ClickUp.
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Expert review on Tripleseat

Are you tired of frantically juggling spreadsheets, documents, and sticky notes just to keep track of your events and bookings? Well, fret no more because Tripleseat is here to be your ultimate event management sidekick! 🎉

What is Tripleseat?

It's your one-stop-shop for all things related to event planning, from managing guest lists and menus to tracking event details and generating invoices 📅💼 With Tripleseat, you can say goodbye to chaos and hello to organization! 

Our opinion about Tripleseat:

Let me tell you, this software is a game-changer for anyone in the hospitality and event industry. Whether you're a small restaurant trying to streamline your private dining bookings or a large event venue handling multiple events at once, Tripleseat has got your back 🙌 The best part? You don't need to be a tech genius to use it! Tripleseat is user-friendly and intuitive, making it a breeze for even the most technologically-challenged folks to navigate. So you can focus on what you do best – creating unforgettable experiences for your guests! 🥂

Tripleseat Pricing:

Now, let's talk pricing. Tripleseat offers different plans to cater to businesses of all sizes. From the plans with basic features to all-inclusive plans, there's something for everyone's budget 🤑

Best Tripleseat alternatives:

While Tripleseat is pretty fantastic, we understand that different strokes for different folks. If you're exploring other options, our recommendations include Gather, Bizzabo, Eventbrite, and Cvent. Who knows, you might even find some jaw-dropping deals on these platforms right here on Secret! 😉🎫

- More alternatives to Tripleseat
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Mary O'Brien

Customer Success Manager

Tripleseat features

  • Centralized booking calendar

    Tripleseat offers a centralized booking calendar that allows venues to manage all their event bookings in one place, enhancing organization and accessibility, and reducing the risk of double bookings​.

  • Online payment processing

    With integrated payment solutions, Tripleseat enables secure and efficient online payment processing. Venues can easily handle deposits, final payments, and automatic payment reminders, ensuring a smooth transactional experience for clients​.

  • Event management tools

    This feature includes tools for creating and managing event orders, tracking leads, and generating invoices. Tripleseat helps streamline the entire event management process, from initial client interaction to final execution​.

  • Customer Relationship Management (CRM)

    Tripleseat’s CRM functionality helps venues manage client relationships effectively. It includes contact management, communication tracking, and history, providing a comprehensive view of client interactions​.

  • Detailed analytics and reporting

    Offering powerful reporting tools, Tripleseat allows venues to generate detailed reports on sales, customer trends, and event performance. This feature aids in making informed business decisions to enhance operational efficiency​.

29 Tripleseat Reviews

4.7 (29 reviews)
Leave a review
  • Michael N

    Tripleseat: Empowering Business Growth through Efficient Sales and Lead Tracking

    The software's ability to track sales and leads has been instrumental in our business growth. We can easily identify opportunities and strategize accordingly thanks to Tripleseat.

    October 22, 2024

  • Scott Davis

    Incredible Tripleseat Platform

    I find Tripleseat to be an amazing platform. It's very easy to navigate, particularly when filling out client event forms. I would highly recommend it.

    October 15, 2024

  • Ingrid D

    Exceptional Support - Flexibility to Tackle Any Challenge

    It took me a while to persuade everyone to switch to Tripleseat from the old-fashioned method of emailing scanned, handwritten documents. However, once they saw the advantages, it quickly became popular. I'm impressed by the software's calendar, daily updates, and customization features. Setting up all your documents exactly how you want them can be a bit of work, but once you get the hang of it, it becomes a quick process. The support team is fast and can resolve any problem, sometimes even doing the work for you. I do wish it handled vendors better and had a feature to schedule musical acts within an event. It's doable, but a bit clumsy. I chose Tripleseat primarily for its supportive staff and the ability to customize every little detail.

    October 5, 2024

More about Tripleseat

Tripleseat: Pros & Cons

Pros

  • Enhanced customer interaction: With built-in CRM functionalities, Tripleseat allows venues to maintain detailed records of client interactions
  • Comprehensive event management: Tripleseat offers an extensive suite of tools that streamline every aspect of event management, from bookings and payments to client communication and event execution
  • Robust reporting capabilities: Tripleseat provides detailed analytics and customizable reporting tools that help venues understand business performance, track sales trends, and make informed decisions

Cons

  • Cost considerations: Tripleseat can be relatively expensive, especially for smaller venues
  • Mobile usability issues: Although Tripleseat provides a comprehensive platform, some users report difficulties with mobile usability
  • Complexity for smaller operations: Some smaller venues find the extensive features of Tripleseat overwhelming, particularly if they are not tech-savvy or have simpler operational needs

Why is Tripleseat better than other Scheduling software?

Tripleseat has better positive reviews than Wrike: 95 vs 85

Tripleseat is better at ease to use than Wrike: 4.5 vs 4.0

Tripleseat is better at value for money than Wrike: 4.6 vs 4.0

Tripleseat has more positive reviews than Planning pod: 95 vs 90

Tripleseat is more suitable for small businesses thanks to its good value for money than Planning pod: 4.6 vs 4.5