What is PaySimple?
Pros from reviewers
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Excellent customer support: The customer support team is always helpful and accommodating, providing assistance whenever needed.
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User-friendly design: The software is intuitive and easy to use, simplifying the billing process and saving users time and effort
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Detailed reporting and analytics: PaySimple offers comprehensive reporting tools that provide valuable insights into a company's financial health
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Reliable and effective payment system: PaySimple provides a dependable platform for managing business transactions, making it easy to create and manage invoices, handle online payments, and track transactions
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High level of data security: PaySimple is committed to protecting customers' private information, ensuring that all transactions are secure
Cons from reviewers
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Multiple instances of customer names: After rebilling a customer, their name appears multiple times in the system, causing confusion and frustration
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Inability to handle estimates: PaySimple lacks a feature for creating estimates, forcing users to rely on separate software for this task
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Unclear grouping of ACH payments: The software groups ACH payments together, making it difficult to understand which payments were combined when received by the bank
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High batch fees and overall cost: For smaller businesses, the batch fees and overall cost of PaySimple can be prohibitive
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Poor customer service: Some users have reported difficulty in getting in touch with a customer representative, leading to dissatisfaction with the level of support provided.
Main features
Starting Price
Free Plan
Secure payment processing
All-in-one business management
Flexible payment options
Recurring billing made easy
Detailed analytics and reporting
Starting Price
N/A
Free Plan
No
Secure payment processing
All-in-one business management
Flexible payment options
Recurring billing made easy
Detailed analytics and reporting
How PaySimple compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is PaySimple best for according to our reviewers?
Businesses Needing Comprehensive Payment Solutions: PaySimple offers an all-inclusive payment solution, integrating payment processing, online invoicing, and reporting. This makes it a good choice for businesses looking for a comprehensive payment system that offers convenience, security, and reliability
Small Business Owners: PaySimple is suitable for small business owners who need a reliable and effective payment system. It simplifies billing and payment procedures, saving time and effort. It also offers detailed reporting and analytics tools that provide valuable insights into the company's financial health
Users Seeking Superior Customer Support: PaySimple's customer support staff is always helpful and accommodating, making it a good choice for users who value excellent customer service.
Companies Seeking Data Security: PaySimple is committed to data security, making it a good choice for companies that handle sensitive customer information. It ensures that customers' private information is well-protected
Organizations with Recurring Billing: PaySimple is ideal for organizations that have recurring billing. It offers features like automatic checking and ACH payments, which have lower fees than credit cards, helping to save money
PaySimple Reviews
4.6
PaySimple rating
4.5
Ease of use
4.5
Customer service
4.3
Value for money
4.3
Likelihood to recommend
4.3
Features
16 PaySimple Reviews
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Dylan S
PaySimple: Robust Reporting and Top-Notch Customer Service
PaySimple's robust reporting features have provided me with valuable insights into my business's financial health. The customer service is top-notch, always ready to assist with any issues or queries
May 11, 2024
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Ursa G
Unveiling the Pros and Cons of PaySimple
I wouldn't choose or recommend PaySimple unless two issues are fixed. While it's user-friendly for invoicing and customers have no problems using it, there are two major drawbacks. Firstly, after rebilling a customer, their name appears multiple times, which is frustrating. There should only be one instance of their name. Secondly, the ACH payments are grouped together and it's unclear which payments were combined when my bank receives it. I would prefer if the reports could show how the payments were grouped and paid. This is essential and would save me a lot of time.
May 5, 2024
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Gerald Smith
User-Friendly Software with Game-Changing Billing Feature
its user-friendly interface made it easy for me to navigate through the software. The recurring billing feature has been a game-changer for my subscription-based services
April 29, 2024
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Timothy
Seamless Integration and User-Friendly API with PaySimple
Nothing but the best! I've worked with other payment providers and PaySimple is far superior. From the initial discovery call to the full implementation of the software, the PaySimple team was fully supportive and always available to ensure a smooth transition. I've found no flaws with the solution. I switched to PaySimple due to dissatisfaction with Pushpay's fees and overall service level.
April 22, 2024
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Joyce Jones
PaySimple: An Invaluable Tool for Small Business Transactions
As a small business owner, I found PaySimple to be an invaluable tool for managing my transactions
April 16, 2024
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Billy S
Outstanding Functionality at an Affordable Price
When I first launched my small martial arts school, I knew the industry expectations and future trends. It was vital for me to keep costs low without sacrificing functionality. I use PaySimple for everything, from invoicing our after-school programs to managing automated billing each month. At $34.95/month, it significantly outperforms other major brands I've tried, like First Data. I get more for less, and the customer support has been outstanding every time I've reached out. I value the ease of use, functionality, ability to generate reports, and notifications about recurring billing customers whose cards are about to expire. However, the checkout process for online sales is too long. I need to subscribe to Shopify to simplify the online purchasing process for potential introductory and trial members. I appreciate the vendor's response and am pleased to hear that their customer service team has been helpful and that their product is helping me manage my recurring billing and stay on top of payment notifications.
April 16, 2024
