Zapier vs Make: Choosing the best workflow automation tool

  • 01Zapier vs Make: overview
  • 02What's the difference between Zapier and Make?
  • 03Zapier pros and cons
  • 04Make pros and cons
  • 05Zapier compared to Make
  • 06Make compared to Zapier
  • 07Features comparison
  • 08Zapier vs Make: Which is the best for your business?
  • 09Promotions on Business Process Management software
  • 10Alternatives to Zapier & Make

Zapier vs Make: overview

logo zapier
Zapier
logo make
Make
Comments
Integrations
5.0 out of 5
4.5 out of 5
Zapier integrates with over 7,000 apps, including major platforms like Google Workspace, Slack, and Trello, providing extensive options for automating workflows across different tools. Make also offers a wide range of integrations with popular apps and services, though its library is smaller than Zapier’s, but it compensates with more advanced integration capabilities, particularly for complex workflows.
Workflow complexity
4.0 out of 5
5.0 out of 5
Make excels in handling complex workflows, allowing users to create multi-step automations with branching logic, filters, and data manipulation, making it ideal for power users. Zapier handles simpler workflows well but is less suited for complex automations requiring detailed conditions and multiple branches, making Make the better choice for advanced users.
Customizable triggers and actions
4.0 out of 5
4.5 out of 5
Both tools offer customizable triggers and actions, but Make provides more flexibility with its visual builder, allowing users to define specific conditions and manipulate data within workflows. Zapier offers a straightforward approach to setting triggers and actions, which is easier for beginners but less customizable compared to Make’s more advanced options.
Scalability
4.5 out of 5
4.5 out of 5
Both Zapier and Make are highly scalable, supporting users from small businesses to large enterprises. Zapier scales well for users needing to automate a large number of simple tasks across various tools. Make scales effectively for businesses requiring complex, data-driven workflows, making both platforms suitable depending on the specific automation needs of the user.
Learning curve
4.0 out of 5
3.5 out of 5
Zapier’s learning curve is relatively mild, making it accessible to users with minimal technical knowledge, allowing them to quickly start automating tasks. Make, while offering more power and flexibility, has a steeper learning curve due to its complexity and advanced features, which can be challenging for beginners but rewarding for those who invest the time to learn it.
Customer support
4.0 out of 5
4.0 out of 5
Zapier provides customer support via email and a comprehensive help center, with generally positive feedback, though some users desire more real-time support options. Make offers support through email, live chat, and a detailed help center, with similar feedback on the quality of support, though some users note that more complex queries can take longer to resolve on both platforms.
Positive reviews
4.5 out of 5
4.5 out of 5
Zapier is praised for its ease of use and wide range of integrations, making it a top choice for automating tasks across various apps without needing coding skills. Make (Integromat) receives high marks for its visual workflow builder and advanced automation capabilities, which appeal to both beginners and experienced users looking for more control and flexibility.
Pricing plans
4.0 out of 5
4.5 out of 5
Zapier offers a free plan with basic features and paid plans starting at $19.99/month, providing good value for users needing simple automation across multiple apps. Make offers a free plan with generous limits and paid plans starting at $9/month, making it more affordable for users requiring complex automations with more operations per month, especially beneficial for users needing extensive automation at a lower cost.
Real-time automation
4.0 out of 5
4.5 out of 5
Zapier provides real-time automation in its higher-tier plans, allowing users to trigger workflows instantly when an event occurs, which is effective for most business needs. Make also supports real-time automation and does so more efficiently with its visual editor, making it slightly better for users needing immediate, complex responses to trigger events.
Ease of use
4.5 out of 5
4.0 out of 5
Zapier is known for its straightforward interface, making it easy for users to create simple automations (Zaps) without needing any technical expertise. Make’s visual workflow builder is intuitive but can be overwhelming for beginners due to its complexity and the flexibility it offers, making Zapier slightly easier to use for basic tasks.

What's the difference between Zapier and Make?

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Zapier pros and cons

What are the advantages of Zapier?

What are the disadvantages of Zapier?

Make pros and cons

What are the advantages of Make?

What are the disadvantages of Make?

Zapier compared to Make

Is Zapier better than Make?

What is Zapier best used for?

Can Zapier replace Make?

Is Zapier cheaper than Make?

Is there a better Business Process Management software than Zapier?

Make compared to Zapier

Is Make better than Zapier?

What is Make best used for?

Can Make replace Zapier?

Is Make cheaper than Zapier?

Is there a better AI Sales and Business software than Make?

12 months free on Teams plan on Make

Get 12 months free on Teams plan on Make and up to $636 savings with Secret.

Get Make deal

Features comparison

Zapier Outshines Make in Integration Possibilities

Zapier Excels Ahead of Make for User-Friendly No-Code Automation

Both Zapier and Make Offer Intelligent Conditional Logic for Tailored Automation

Zapier Excels Ahead of Make in Data Management with Advanced Formatting Tools

Make Outperforms Zapier in Real-Time Workflow Monitoring

Make Exceeds Zapier in Designing Infinite, Complex Workflows

Zapier Excels Ahead of Make for Intuitive Usability

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Zapier vs Make: Which is the best for your business?

Zapier is the best tool for you if:

  • You need an easy-to-use platform that allows quick setup and automation of tasks without requiring any coding or technical expertise.
  • Your priority is broad integration options, with access to over 7,000 apps, making it ideal for connecting a wide range of tools.
  • You want to automate straightforward, linear workflows efficiently, saving time on repetitive tasks with minimal effort and setup.
  • You value data consistency and require built-in data formatting tools to ensure information is accurately transferred across various applications.
  • Your business needs scalable automation solutions that can grow with you, offering flexible pricing plans suited for different levels of usage.

Make is the best tool for you if:

  • You require advanced workflow customization with the ability to create complex, multi-step automations that include conditional logic and data manipulation.
  • You prefer a visual, drag-and-drop interface that allows you to design and monitor detailed workflows in real time.
  • Your business needs to handle intricate processes, such as data transformations and API interactions, offering greater control and flexibility in automation.
  • You value real-time workflow monitoring, allowing you to track progress and make adjustments on the fly to optimize performance.
  • You need a cost-effective solution that supports high-volume or complex automations without escalating costs, offering competitive pricing for advanced features.

12 months free on Teams plan on Make

Get 12 months free on Teams plan on Make and up to $636 savings with Secret.

Get Make deal

Alternatives to Zapier & Make

Promotions on Business Process Management software