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Adobe Commerce

Empower your e-commerce

4.5 (19 reviews)

Adobe Commerce brings value by providing a comprehensive and flexible commerce platform that enables businesses to create engaging customer experiences, drive revenue growth, and increase operational efficiency. It offers features such as personalized product recommendations, advanced order management, and a powerful, customizable checkout process, among others.

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General information about Adobe Commerce

Adobe Commerce, a comprehensive e-commerce platform formerly known as Magento Commerce, is engineered to assist businesses, irrespective of their size, in creating and handling their online shops. It's an all-in-one solution, providing a myriad of features that help businesses streamline their e-commerce operations. From inventory management, ensuring you're never out of stock or overloaded with unsold products, to order fulfillment, reducing the gap between order placement and delivery for maximum customer satisfaction.


Customer segmentation, an invaluable tool in understanding your market base, is another feature offered by Adobe Commerce. This means you can better tailor your marketing tactics or product offerings based on the specific preferences and behaviors of different customer groups. Not to stop at that, but the platform also boasts a robust marketing automation tool to improve efficiency in communication efforts - say goodbye to missed marketing opportunities.


Further enhancing its capabilities, Adobe Commerce can seamlessly integrate with other Adobe products - such as the Adobe Experience Manager and Adobe Analytics. These integrations empower businesses to delve deeper into customer behavior data, harvest insights, and optimize their online business strategies accordingly.


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See alternatives to Adobe Commerce like Shopify or Woocommerce.
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Expert review on Adobe Commerce

As a copywriter in the tech industry, I've had my fair share of experience with various software tools. So, when Secret tasked me with reviewing Adobe Commerce, I was excited to give it a spin 🌀 🛍️

What is Adobe Commerce?

Adobe Commerce is an all-in-one e-commerce platform that allows businesses to build, personalize and optimize their online stores. With features such as customer segmentation, targeted promotions and detailed analytics, Adobe Commerce is a go-to choice when it comes to building and scaling successful e-commerce businesses 🚀 👨‍💻

Our opinion about Adobe Commerce:

As someone who has worked with multiple e-commerce platforms, I can confidently say that Adobe Commerce stands out in terms of its robust features and flexibility. Whether you're building an online store from scratch or scaling an existing one, Adobe Commerce offers a wide range of customization options to help you create an online space that truly represents your brand 🎨 💰

Adobe Commerce Pricing:

Now, let's talk about everyone's favorite topic...pricing! Adobe Commerce offers a variety of pricing plans to fit the needs of businesses of any size. While the costs can be on the higher end, the value that Adobe Commerce offers in terms of its comprehensive features, support and optimization tools is definitely worth the investment 💸 👀

Best Adobe Commerce alternatives:

As with any software tool, there are alternative e-commerce platforms to consider. Some notable Adobe Commerce competitors include Shopify, WooCommerce and BigCommerce. However, based on my experience, Adobe Commerce offers a more robust set of features and customization options than its competitors 🤔 Overall, my experience with Adobe Commerce has been nothing but positive. For any e-commerce entrepreneurs looking to take their business to the next level, Adobe Commerce is definitely worth considering 🙌

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Mary O'Brien

Customer Success Manager

What is Adobe Commerce used for?

Adobe Commerce, previously Magento Commerce, is a powerful tool for small businesses looking to establish or enhance their online presence. It provides a comprehensive platform for managing all aspects of an e-commerce business, from inventory control to order fulfillment, ensuring efficient operations and high customer satisfaction. For instance, a local boutique can use Adobe Commerce to keep track of their stock levels and ensure timely delivery of orders. The software also offers customer segmentation and marketing automation tools, allowing businesses to target their marketing efforts more effectively. For example, a small bakery could use these features to identify regular customers and send them personalized offers. Furthermore, the integration with other Adobe products allows businesses to gain deeper insights into customer behavior and optimize their strategies accordingly.

Adobe Commerce features

  • Ratings/Reviews

    Enable customers to leave feedback and rate products, giving social proof to your offerings and helping you gain valuable insights into improving your products and customer satisfaction.

  • Powerful analytics

    Adobe Commerce provides robust analytics and reporting tools that give you real-time visibility into sales, customer behavior, and inventory levels. By using this data to make informed decisions, you can optimize your online store and drive more revenue.

  • Omnichannel commerce

    Adobe Commerce empowers you to sell across multiple channels, including web, mobile, social media, and marketplaces. By reaching customers where they are, you can drive more traffic, boost sales, and build a loyal customer base.

  • Third Party Integrations

    Integrate seamlessly with third-party services like payment gateways, shipping providers, and marketing automation tools to streamline operations and improve customer experience.

  • Grow your business

    As your business grows, Adobe Commerce can keep up with your needs. With its flexible architecture and modular design, you can add new features, customize your storefront, and integrate with third-party applications as your business evolves. This scalability enables you to stay ahead of the competition and deliver an exceptional shopping experience for your customers.

  • Personalized shopping

    With Adobe Commerce, you can customize the shopping experience based on customer preferences, purchase history, and behavior. By leveraging data-driven insights, you can offer personalized recommendations, promotions, and messaging that resonates with your customers.

  • Inventory Control

    Keep track of product availability, manage stock levels, set up alerts for low inventory, and track sales trends to optimize inventory management and avoid stockouts.

  • Seamless checkout experience

    Adobe Commerce provides a streamlined checkout process that reduces cart abandonment and increases conversions. From simplified shipping and payment options to secure payment gateways, your customers will enjoy a hassle-free shopping experience that encourages them to complete their purchases.

19 Adobe Commerce Reviews

4.5 (19 reviews)
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  • Sharon Rodriguez

    Excellent Choice for Big Scale Enterprises

    My review of Adobe Commerce is largely positive. I'm of the belief that any hurdle can be conquered, but if I didn't require the additional features, I might consider other alternatives. I value that Magento, the foundation of Adobe Commerce, is open source. This provides limitless customization with a plethora of developers and extensions at disposal. With Magento 2, the code is more regulated and scalability is easy. However, it is time-consuming. For someone who doesn't need the extra features, Magento can be a nuisance. It demands constant attention, frequently experiences performance issues, and requires regular maintenance. It's a widely utilized platform that is always susceptible to attacks, hence regular security updates are essential, which can be quite laborious. I transitioned to Adobe Commerce from Shopify because Shopify lacked many features that were crucial to me, such as multi-select layered navigation, effective filtration, and multiple warehouse management.

    August 12, 2024

  • Vaughn S

    Boosting Website Visibility: SEO Tools Drive Traffic and Sales

    The platform's SEO optimization tools have been instrumental in improving my website's visibility on search engines, leading to increased traffic and sales

    August 3, 2024

  • John N

    Top-tier eCommerce Solution for Enterprises

    As a user, I find Magento to be amazing, particularly if you have a skilled technical team and developers who are proficient with it. It provides a wealth of features for establishing an ecommerce store right from the start. The user experience for M2 is a significant improvement over M1. I value the ability to limit the range of permissions granted to users. However, there have been several bugs that should have been fixed prior to launch. Compared to other platforms, the technical barrier to entry is relatively high. I opted for Adobe Commerce because it provides the best platform for custom development work on an enterprise-level site.

    July 27, 2024

More about Adobe Commerce

Adobe Commerce: Pros & Cons

Pros

  • Scalability and flexibility: The platform is highly scalable and can accommodate businesses of various sizes and needs, including large product catalogs, high traffic volumes, and complex e-commerce operations
  • Extensive third-party extensions: Adobe Commerce has a vast number of integrations available for you to extend the software’s functionality
  • Robust e-commerce platform: Adobe Commerce is a powerful e-commerce solution that offers a wide range of features, from customization to advanced marketing and promotion tools

Cons

  • Steeper learning curve: With its extensive features and customization options, Adobe Commerce may be difficult to use for those who are new to e-commerce solutions
  • Technical expertise required: The solution can be complex to set up and maintain, requiring technical expertise or dedicated resources to manage it effectively
  • Higher cost: The licensing and maintenance costs associated with Adobe Commerce can be relatively higher compared to other e-commerce platforms

Why is Adobe Commerce better than other E Commerce software?

Adobe Commerce is more versatile than Woocommerce: 56 vs 20

Adobe Commerce is better at number of features than Weebly: 56 vs 48

Adobe Commerce has more positive reviews than NetSuite: 85 vs 81

Adobe Commerce is better at support than NetSuite: 4.0 vs 3.5

Adobe Commerce is more suitable for small businesses thanks to its good value for money than NetSuite: 4.1 vs 3.7

Adobe Commerce has better positive reviews compared to Opencart: 85 vs 82

Adobe Commerce is better at number of features than Opencart: 56 vs 41

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