General information about Survicate
Survicate is a powerful, all-in-one customer feedback software that allows businesses to understand their customers' needs and preferences. It offers tools for creating customized surveys, collecting and analyzing feedback, and integrating this data with other business tools.
Users can create targeted surveys for their website visitors, app users, or email subscribers to gain insights into customer satisfaction, product usage, and more. The software also includes features for Net Promoter Score (NPS) tracking, customer segmentation, and data visualization.
With its intuitive interface and robust analytics capabilities, Survicate helps businesses make data-driven decisions and improve their products or services based on real customer feedback. It integrates seamlessly with popular platforms like Slack, HubSpot, Google Analytics, and more for streamlined data management.
Unleash the power of customer feedback with Survicate, now available at a discounted price! Don't miss out on our special promotions for this comprehensive tool and other similar software. Understand your customers better, make data-driven decisions and enhance your services with Survicate.
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View our promotions on tools similar to Survicate in the Customer Experience category.What is Survicate used for?
Survicate is a valuable tool for small businesses seeking to understand and respond to their customers' needs. It provides a platform to create personalized surveys, gather valuable feedback, and analyze this data for targeted improvements. For example, an online sales company could use Survicate to survey customer satisfaction after a purchase, identify weak points in their shopping experience, and make adjustments accordingly. Moreover, with integrations like Slack and Google Analytics, businesses can easily manage and visualize this data for informed decision-making.Survicate features
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User-friendly Interface
Survicate has an intuitive and easy-to-use interface that allows users to navigate and use the software with ease -
Comprehensive survey tools
It offers a variety of survey tools that can be customized to meet the user's needs. -
Advanced Analytics
Survicate provides detailed and insightful analytics that help users understand the data collected from surveys. -
Integration Capabilities
The software can be integrated with various other platforms such as CRM, email marketing tools, and social media platforms for seamless data transfer. -
Multi-channel feedback collection
Survicate allows users to collect feedback from multiple channels, including websites, emails, mobile apps, and more.
6 Survicate reviews
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Cheryl Miller
Survicate's Power: Launching Targeted Surveys with Ease
Survicate enables my company to create smart lead profiles through targeted surveys. This software helps me understand customer behavior, trends, and other relevant factors using its built-in survey tools on websites. It aids me in conducting quick surveys and gathering customer feedback about our website, services, and products. However, I find the option to create our own tags through the survey links less user-friendly. Incorporating a dynamic component could let us use the same survey copy but have it react differently to various audiences. I switched to Survicate because it employs widgets that are fully functional and responsive on mobile devices, allowing more users to engage with the system for a longer time.
May 11, 2024
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Michelle G
Survicate: A Game-Changer for Customer Feedback Analysis
I've been using Survicate for several months now and I'm extremely satisfied with its performance. The software's user-friendly interface and comprehensive analytics have significantly improved my team's ability to gather and interpret customer feedback
May 7, 2024
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Debra
Effortless Customisation with Survicate
I find Survicate fantastic for launching website intercept surveys quickly and easily due to its user-friendly interface. The software provides numerous customization options for survey visibility and timing on the website. I am impressed by the user-friendly and detailed data outputs and exports. The customer service has been very responsive and helpful, even considering adding functions not yet included in the software. I appreciate the user-friendly survey setup and the ability to preview them easily before launch. There are also customization options for survey visualization and timing. However, there is a delay between launching or editing a survey and its appearance on the website, making testing and changes difficult. The vendor responded positively to my feedback and informed me they have minimized the delay to about 30 seconds to a minute.
April 27, 2024
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Joyce Brown
Survicate's Mobile Optimization: Expanding Customer Reach
I appreciate the mobile optimization feature of Survicate. It allows us to reach customers who primarily use mobile devices, thereby broadening our reach
April 21, 2024
Survicate: Pros & Cons
Pros
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Ease of Use: Survicate has an intuitive interface, making it easy for users to navigate and conduct surveys without the need for extensive technical knowledge
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Comprehensive Insights: The software provides detailed analytics and insights, allowing businesses to understand customer behavior and preferences better
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Versatility: Survicate offers a wide range of survey types, including NPS, CSAT, CES, and more, enabling businesses to choose the most suitable method for their specific needs.
Cons
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Limited customization: While Survicate offers a number of templates and customization options, it may not be sufficient for users who want more control over the design and layout of their surveys
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Learning curve: The software can be complex to navigate for beginners, and it may take time to understand all its features and how to use them effectively
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Lack of advanced analytics: Although Survicate provides basic analytics, it lacks more advanced options for data analysis, which might be a drawback for users who need in-depth insights.
Why is Survicate better than other Customer Experience software?
Survicate has better positive reviews than Formstack forms: 86 vs 82
Survicate is better at customer support than Formstack forms: 4.5 vs 3.7
Survicate has more options than Qualtrics employeexm: 73 vs 63
Survicate is better at support than SurveySparrow: 4.5 vs 4.4
Survicate is easier to use than SurveySparrow: 4.5 vs 4.4
Survicate has more options than LiveSession: 73 vs 26