General information about Alchemer
Secret's take about Alchemer
Mary O'Brien
Customer Success Manager
Alchemer features
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Advanced Reporting and Analytics
With Alchemer's advanced reporting and analytics, you can transform raw data into meaningful insights. Gain a deeper understanding of your survey results, visualize trends, and identify patterns using customizable reports and interactive charts. Make data-driven decisions to optimize your business strategies effectively -
Powerful Survey Creation
Alchemer's survey creation enables you to design and customize surveys that fit your specific needs. With an intuitive drag-and-drop interface, you can easily add various question types, personalized branding, and conditional logic to create engaging surveys that capture valuable insights from your target audience -
Seamless Data Collection
Alchemer allows you to collect data from multiple channels effortlessly. Whether it's through web surveys, mobile devices, email invites, or even social media platforms, you can easily reach your audience and gather their valuable feedback. The seamless data collection ensures you never miss a valuable response -
Robust Survey Logic and Branching
Alchemer's robust survey logic and branching allows you to make surveys dynamic and personalized. Tailor the survey experience based on respondents' previous answers, ensuring they only see relevant questions. This streamlines the survey flow, making it more engaging and increases the response rate -
Collaborative Survey Planning and Sharing
Collaboration is key in any successful business venture. With Alchemer's collaborative survey planning and sharing, you can work seamlessly with your team by granting them access to survey planning and analysis tools. Share insights, collect feedback, and collaborate to make informed decisions collectively
6 Alchemer reviews
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Steven W
Outstanding SAAS Tool for Continuous Customer Feedback
At Unbounce, we prioritize customer-driven initiatives, constantly monitoring customer feedback and satisfaction levels. I initially used Alchemer, formerly known as Survey Gizmo, to send a one-time survey to our customers. The process was straightforward and the support team was outstanding, setting a high standard for our own support team. The surveys we conduct through Alchemer provide valuable insights to our product team about product requests and UX issues. They also guide our customer success team in creating relevant content and improving customer support. Additionally, they offer visibility into various KPIs we use to evaluate our team's performance. We now send multiple surveys to our customers at specific milestones in their lifecycle, and the feedback we receive is invaluable. Alchemer is user-friendly, offers excellent customer support, and integrates well with third-party tools like Google Spreadsheets and email notifications. The only minor issue I have encountered is...
May 14, 2024
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Rebecca Martinez
Flexible Survey Customization with Alchemer
The flexibility of Alchemer is commendable, it allows me to customize surveys to fit the specific needs of each project
May 5, 2024
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Louis E
Alchemer: Your Ultimate Tool for Efficient Data Collection and Analysis
The integration capabilities of Alchemer with other tools and platforms have been a significant benefit for me. I can connect my Alchemer account with other applications I use professionally, which greatly improves my efficiency and productivity. What I value most about the platform is its adaptability and customization options. From creating surveys and forms to collecting and analyzing data, everything can be tailored to meet my project's needs. Additionally, the variety of question choices, formats, and designs allows for the creation of engaging and dynamic surveys for participants. Despite the tool's power, it can take some time to get acquainted with all the features and options it offers. While the platform is user-friendly, it can initially appear intimidating.
April 30, 2024
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Ronald
Alchemer's Top-Notch Customer Support
I've found Alchemer's customer support to be top-notch, they're always ready to assist with any queries or issues I encounter
April 20, 2024
Alchemer: Pros & Cons
Pros
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Powerful analytics: Alchemer's advanced analytics tools help young entrepreneurs gain valuable insights for data-driven decision-making
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Cost-effective automation: Alchemer streamlines data collection and survey processes, saving time and money
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Flexible customization: With Alchemer's customizable features, young entrepreneurs can tailor surveys to meet their specific business needs.
Cons
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Limited Integration Options: Alchemer may not have the seamless integration options with other tools and platforms
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Steeper Learning Curve: Using Alchemer may require more time and effort to learn and navigate
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Higher Pricing Tiers: Alchemer's higher pricing tiers may not be affordable for young entrepreneurs on a tight budget.
Why is Alchemer better than other Survey software?
Alchemer has more options than SurveyMonkey: 105 vs 94
Alchemer has more options than Qualtrics employeexm: 105 vs 63
Alchemer has more options than Typeform: 105 vs 97
Alchemer is better at support than SurveySparrow: 4.5 vs 4.4
Alchemer is easier to use than SurveySparrow: 4.5 vs 4.4
Alchemer has better positive reviews than Formstack forms: 89 vs 82
Alchemer is better at customer support than Formstack forms: 4.5 vs 3.7
Alchemer has better positive reviews than Survicate: 89 vs 86