Pros from reviewers
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High deliverability rate: MailerSend ensures that emails land directly in the recipient's inbox, reducing the risk of emails ending up in spam or promotion folders
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Real-time customer support: MailerSend provides real people who respond and understand customer needs, offering quick and effective solutions to any issues
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Strict anti-spam policy: This feature is beneficial for businesses that use email as a tool to deliver messages that clients want to see, ensuring a clean and professional communication channel
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User-friendly interface and quality of service: MailerSend offers a superior SMTP service and an easy-to-use interface, making it a top choice for businesses of all sizes
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Affordable and fair pricing: Despite concerns about the cost, the increase in open rate that MailerSend provides makes it a cost-effective solution, especially for small businesses.
Cons from reviewers
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Limited functionality: MailerSend may not be suitable for larger companies that require more complex features
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Removal of key features: Some users have reported that MailerSend has removed important features that they had spent time integrating into their systems, causing disruption and dissatisfaction
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Inaccurate analytics: Some users have reported that the analytics and reports provided by MailerSend often provide incorrect timings
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Limited templates for startup plan: The startup plan only includes three email templates without a duplicate option, which may not be sufficient for some users
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Account approval issues: Some users have reported that their accounts were not approved without clear reasons, causing frustration and inconvenience.
6 months free on Premium plan (50,000 emails per month) on MailerSend
Get 6 months free on Premium plan (50,000 emails per month) on MailerSend and up to $180 savings with Secret.
Main features
Starting Price
Free Plan
Create personalized and engaging emails
Deliver a great customer experience with inbound routing
Access complete data to manage your mailings
Benefit from the advantages of teamwork
Track your email success with in-depth analytics
Starting Price
N/A
Free Plan
No
Create personalized and engaging emails
Deliver a great customer experience with inbound routing
Access complete data to manage your mailings
Benefit from the advantages of teamwork
Track your email success with in-depth analytics
What is MailerSend?
6 months free on Premium plan (50,000 emails per month) on MailerSend
Get 6 months free on Premium plan (50,000 emails per month) on MailerSend and up to $180 savings with Secret.
How MailerSend compare to similar software?
Product
MailerSend
4.3
MailerSend reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
6 months free on Premium plan (50,000 emails per month) on MailerSend
Save up to $180
Who is MailerSend best for according to our reviewers?
Small Businesses: Small businesses that want to automate their emailing as much as possible and appreciate a fair pricing plan
Startups: Early stage startups on a tight budget that need a tool for managing email services, with customizable templates and easy deployment
E-commerce Businesses: E-commerce businesses that require a reliable and effective service for emailing users, with a straightforward setup and potent solution for serverless email delivery
Developers: Developers who appreciate well-documented software, with easy integration and a focus on reliable transaction emails
Disappointed Users: Users who have been disappointed with other email service providers due to poor customer support, unreliable service, or complex pricing models and are looking for a change.
6 months free on Premium plan (50,000 emails per month) on MailerSend
Get 6 months free on Premium plan (50,000 emails per month) on MailerSend and up to $180 savings with Secret.
MailerSend reviews
4.3
MailerSend rating
4.5
Ease of use
4.5
Customer service
4.8
Value for money
4.7
Likelihood to recommend
4.8
Features
6 MailerSend reviews
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Amanda J
Decisions Influenced by Choices: The Downfall of User Experience
My initial experience with MailerSend was positive, until they began removing key features that I had spent significant time integrating into my setup, in my case, two years of work. I believe that users should be prioritized and any major changes should not negatively affect those who have been loyal from the beginning. I'm not here to endorse this software, as I'm concerned that any beneficial features they introduce today may be removed in the future, often without any solid reasoning, just influenced by third parties. This makes all features unreliable, as I may be prevented from using them in the future. I find the decision-making process of the people behind the software unfair, as it impacts real-life users who have invested a lot of time into their products. There's a total disconnect with how we use the product and a significant lack of integrity. In response to my concerns, the vendor asked me to continue the discussion via email in May 2022.
May 14, 2024
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Jessica Rodriguez
Top Choice for Professionals: Intuitive Interface and Robust Features
its intuitive interface and robust features make it a top choice for professionals. The analytics feature, for example, provides valuable insights into the performance of my campaigns
May 7, 2024
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Kelly S
Unexpected Account Suspension: A MailerSend Mystery
I must say, my experience with MailerSend has been quite intriguing! After filling out a comprehensive form about our business model, they took an unexpected step - they suspended our account. It was a surprising move, considering we're a legitimate e-commerce business. But I'm excited to figure out why this happened. It's like a mystery waiting to be solved!
April 28, 2024
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Noemi M
Excellent Value, Outstanding Support, and User-Friendly
I am extremely satisfied with Mailersend and look forward to moving up the pricing tiers as we grow. After being disappointed with Mailchimp, finding Mailersend and Mailerlite has been a blessing. The layout is clear, it integrates with Zapier, and any issues I've had were quickly resolved by their friendly and personal support team. It's perfect for small businesses like ours that want to automate their emailing as much as possible. The pricing plan is also very fair for small businesses. Most importantly, all emails are landing in inboxes. So far, everything is good and I'm excited to explore more. I chose MailerSend because we are not a large company and don't need extremely complex functionality. We don't want to deal with large companies that take days to respond with generic support responses, and we don't want complex pricing models.
April 21, 2024
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Ashley S
MailerSend Boosts Email Marketing Success
MailerSend has greatly improved my email marketing campaigns
April 13, 2024