General information about Walkme
WalkMe is a cloud-based, interactive guidance and engagement platform designed to simplify the user experience. It provides step-by-step guidance, making it easier for users to navigate through complex software and websites.
WalkMe uses artificial intelligence to predict user needs, offering real-time support. It's ideal for training purposes, onboarding new employees, or helping customers self-serve.
WalkMe is adaptable across multiple platforms including websites, apps, and various systems. Its key features include analytics for tracking user behavior, automation of repetitive tasks, and customization of user paths.
WalkMe enhances productivity by reducing the need for extensive training or technical support.
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See alternatives to Walkme like Intercom or Hotjar.What is Walkme used for?
WalkMe is a valuable tool for small businesses looking to improve their efficiency and productivity. It guides users through complex software processes, thereby reducing the time and resources spent on training. For example, a new employee could be guided through the process of using a complex accounting software, thus minimizing errors and speeding up onboarding. Moreover, WalkMe uses AI to anticipate user needs, providing real-time support. It also provides valuable insights into user behavior, helping businesses optimize their processes.Walkme features
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Cloud-based Platform
WalkMe is a cloud-based platform, allowing for easy access and updates from any location with internet access -
Interactive Guidance
The software provides step-by-step guidance to simplify user experience and navigation through complex software or websites -
Artificial Intelligence
WalkMe uses AI to predict user needs, offering real-time support and enhancing productivity -
Cross-Platform Adaptability
WalkMe is adaptable across multiple platforms including websites, apps, and various systems, making it versatile for different user needs -
Analytics and Automation
Key features of WalkMe include analytics for tracking user behavior and automation of repetitive tasks, reducing the need for extensive training or technical support.
6 Walkme reviews
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Noah Garcia
Disillusioned Decision Maker
I was initially thrilled about WalkMe's concept and their promise to deliver across various platforms. However, they didn't meet my expectations and their support team stopped responding. I've also struggled to get them to finalize my cancellation request. I chose WalkMe for its React Native integration.
May 13, 2024
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Larry Garcia
Streamlined Workflow with User-Friendly Software
its intuitive design and user-friendly interface have significantly streamlined my workflow. The onboarding process was seamless, thanks to the step-by-step guidance provided by the software
May 7, 2024
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Carl M
WalkMe's Analytics: Invaluable Insights for Business Decisions
The analytics feature in WalkMe is top-notch. It provides insightful data that helps me make informed decisions for my business
April 30, 2024
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Janice Smith
WalkMe: An Invaluable Tool for Daily Operations
I've found WalkMe to be an invaluable tool in my day-to-day operations
April 20, 2024
Walkme: Pros & Cons
Pros
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User-friendly interface: WalkMe offers an intuitive and easy-to-use platform, making it accessible for individuals with varying levels of technical skills
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Onboarding and Training: WalkMe provides interactive guides and prompts that can effectively train users on how to use a new software or system, reducing the need for extensive training sessions
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Increased productivity: By providing step-by-step guidance, WalkMe can help users navigate complex processes more efficiently, thereby increasing productivity.
Cons
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High cost: WalkMe's pricing can be prohibitive for small businesses or startups
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Complexity: The software has a steep learning curve and can be difficult to use without proper training
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Limited customization: While WalkMe offers a range of features, there may be limitations in terms of customization and flexibility.
Why is Walkme better than other Customer Experience software?
Walkme has more options than Pendo: 85 vs 80
Walkme is more versatile than Heap: 85 vs 59
Walkme has more options than Hotjar: 85 vs 79
Walkme is better at number of features than Lemon learning: 85 vs 52
